This includes user flows for the existing process, and user flows for the simplified, desired process.
These will be used for group discussion to make sure we are on the right track and on the same page. We can account for any major problems using these before we dive in to more specific UX challenges.
This includes user flows for the existing process, and user flows for the simplified, desired process.
These will be used for group discussion to make sure we are on the right track and on the same page. We can account for any major problems using these before we dive in to more specific UX challenges.