Open loganbest opened 4 years ago
I've got the new Acuity form setup. You can use the URLs for the following in the canned responses:
https://nycmeshinstalls.as.me/?appointmentType=3633316&firstName=%{ticket.name.first}&lastName=%{ticket.name.last}&phone=%{ticket.phone}&email=%{ticket.email}&field:7032080=%{ticket.request}&field:4683406=%{ticket.location}
https://nycmeshinstalls.as.me/?appointmentType=6135845&firstName=%{ticket.name.first}&lastName=%{ticket.name.last}&phone=%{ticket.phone}&email=%{ticket.email}&field:7032080=%{ticket.request}&field:4683406=%{ticket.location}
Currently new tickets are being created with the
request_id
being sent as thenode_id
to Acuity. We need to replace the Node ID field in the Install and Site Survey forms with a Request ID and hide it if possible. The Support and All Day forms will stay as is with Node ID.