We need session recordings to understand users' behavior and what must be improved in our mobile application to deliver a better user experience.
Right now, we don't know the exact reasons for the most critical activities, like:
why do users leave our application before she registers
why users don't create a passwords
how much "adding devices" confuses users and if users even willing to add new devices
Note: be extremely cautious not to expose passwords during "screen recording".
I guess the best tool for us that we should use for the emulation of screen recordings is smartlook
We need session recordings to understand users' behavior and what must be improved in our mobile application to deliver a better user experience. Right now, we don't know the exact reasons for the most critical activities, like:
Note: be extremely cautious not to expose passwords during "screen recording".
I guess the best tool for us that we should use for the emulation of screen recordings is smartlook