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metanote-dev / metanote-dev.github.io

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Broken after update to IOS 17.4.1 #5

Closed Ben10UltimateAlien closed 5 months ago

Ben10UltimateAlien commented 5 months ago

After updating to IOS 17.4.1 the app started buggin as in not showing agenda events and not even being able to open the files, and that is when the app even opens, often it just is unresponsive and returns to home screen after opening.

metanote-dev commented 5 months ago

It seems like after iOS upgrade, Metanote lost access permissions to external folders, resulting in a series of issues. Have you added some external folders? If the problem is related to external folder permissions, you can remove the external folders from Metanote or try reinstalling Metanote, and then add them again. Please note that uninstalling Metanote will not delete files in external folders, but it will delete files in Metanote's internal Documents folder. Therefore, if you have files here, make sure to move them to external folders before uninstalling. If the issue persists, please contact me.

Ben10UltimateAlien commented 5 months ago

If no external folders are added, the app opens as normal, but as soon as local files are added the app itself no longer opens properly, as shown in the print screen. If I delete the app and reinstall then I am back to the start, with an apparently functional app but with no access to local files. IMG_5321

metanote-dev commented 5 months ago

This does seem quite strange. Does the black screen appear every time? We haven't received any user feedback about similar issues. In my testing, I've occasionally encountered a black screen on the first launch after a fresh installation, but killing the app and relaunching it resolves the issue. I'm still investigating the cause of this problem. Please try killing the app and restarting it if you encounter the black screen again. I'll also try to replicate this issue on iOS 17.4.1 as much as possible.

metanote-dev commented 5 months ago

I just attempted testing on iOS 17.4.1, but I found that Apple hasn't released a simulator for iOS 17.4.1. I suspect that Apple may have changed some permissions related to accessing external folders in iOS 17.4.1. If the issue persists, please contact me to obtain the beta version. Since I don't have a testing environment for iOS 17.4.1, I will try to address the file access permission-related issues in the beta version. I will do my best to resolve this problem.

Ben10UltimateAlien commented 5 months ago

The black screen is only an issue after changing the file settings to source from local directories. If I don't use external folders the app works as it did before the update. I have tested unninstalling and reinstalling several times to check and it only stops working after sourcing from external folders, so that is probably where the issue lies. Thank you for efforts.

metanote-dev commented 5 months ago

I found that Apple released a iOS 16.7.7 update on the same day, which may have upgraded similar functionalities. Therefore, I updated my iPhone to 16.7.7 and did some tests. I believe I have resolved the issue and submitted the beta version. However, I still need confirmation on iOS 17.4.1. Could you please contact my email? I will invite you to become a beta user and verify whether the issue has been resolved.