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mettle / sendportal

Open-source self-hosted email marketing. Manage your own newsletters at a fraction of the cost.
https://sendportal.io
MIT License
1.8k stars 361 forks source link

Import Issue #287

Open Rajupml opened 10 months ago

Rajupml commented 10 months ago

New

BenMenking commented 10 months ago

What does row 2268 look like?

Rajupml commented 10 months ago

Email Row number in Excel sheet

drraccoony commented 10 months ago

Does row 2268 has an email address with nonstandard ASCII characters?

aquibj0 commented 9 months ago

the issue is in the file itself. There might be some spelling mistakes or email address with nonstandard ASCII characters, please check the relevant lines.

It's the not the issue with sendportal.

Chillifish commented 9 months ago

I've been having this issue repeatedly over the last couple of days. I couldn't see anything wrong with the address, so I deleted it from the import and added it by hand. Due to other reasons, I had to reimport and it did the same with a different email address from the same list.

I've not used sendportal for a couple of months and it's as if it's had an update that's broken loads of things, although I know nothing has been updated.

drraccoony commented 9 months ago

I've been having this issue repeatedly over the last couple of days. I couldn't see anything wrong with the address, so I deleted it from the import and added it by hand. Due to other reasons, I had to reimport and it did the same with a different email address from the same list.

I've not used sendportal for a couple of months and it's as if it's had an update that's broken loads of things, although I know nothing has been updated.

Without being able to know what the problem email is, theres not much we can do to help. I cannot personally recreate this issue so I cant submit a bugfix PR.

Chillifish commented 9 months ago

I can't post the emails here obviously for data protection, but there's nothing wrong with them in any other piece of software and copying and pasting them in works fine, it's just CSV import that it doesn't like.

Edit: Figured it out, there's a space after the email address before the column ending.

Rajupml commented 1 month ago

When I import large files like [50k Subcribers] Having an issue with 504 Gateway Time-out.