search

meumobi / AMS.Connect

1 stars 0 forks source link

Error "No Emails Found" for Adtech #40

Closed danielindiano closed 7 years ago

danielindiano commented 7 years ago

Check why this error occurs on adtech provider for the 'last day':

http://limitless-sea-32755.herokuapp.com/adtech

vdias38 commented 7 years ago

This issue, and #42, are due to an invalid timezone configured on gmail account of amsconnect. The timezone of gmail account is based on your own timezone, last device tz that access the account. Reports are sent at 4am Date d on Paris but 11pm Date d-1 on Brasilia. It's why there's always an unexpected difference of one day. I've changed the tz of my computer and open the amsconnect gmail account to change its tz to Paris. After that I've recalled adtech reports through ams.connect and now it works fine.

We should keep in mind this weakness and be careful to not access gmail account of ams.connect with different tz.