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mguessan / davmail

DavMail POP/IMAP/SMTP/Caldav/Carddav/LDAP Exchange and Office 365 Gateway - Synced with main subversion repository at
http://davmail.sourceforge.net
GNU General Public License v2.0
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Unable to download some messages #313

Open atelszewski opened 8 months ago

atelszewski commented 8 months ago

Hi,

I tested it with FairEmain and Thunderbird. The two programs are unable to download some messages. At the moment, I'm unable to find out which message is the problematic one. (Though I know it's in Archive folder - only this folder I cannot fully sync.) When I set verbosity to DEBUG I see a lot is happening on the wire when trying to sync.

I think, in order to make some progress in solving this issue, I need to find out which message is the culprit.

So my question is, how can I identify which message is being downloaded at a particular moment? BTW, I don't have Windows+Outlook, so I need to somehow find the message using Outlook's web interface. I noticed there are some UID-s of messages showing in the logs - but I was unable to match them with any message using the Web interface.

Thank you for assistance. :-)

-- Best regards, Andrzej Telszewski

esabol commented 8 months ago

So my question is, how can I identify which message is being downloaded at a particular moment?

You need to create a wire debug log.

Open DavMail Preferences, switch to the Logging tab. Set the WIRE logging category to DEBUG. Save preferences. Quit and restart the DavMail application. Then force either FairEmain or Thunderbird to connect to DavMail and reproduce the issue. DavMail will then create a detailed log of what it is doing. This log will be stored in a davmail.log file. By default, it will be located in DavMail's current working directory on Unix and Windows or in ~/Library/Logs/DavMail/davmail.log on macOS. The location of this file can be customized with the Log File Path setting. This log file might include information like your password and other account details that you should not share online. If you are confident you can remove those things from the davmail.log file, feel free to post the sanitized file here. Otherwise, send the log file to mguessan@free.fr along with the URL of this GitHub issue. I hope this helps!

atelszewski commented 6 months ago

Hi,

@esabol just a heads up, I'll come back here with details, I just have priority mess to clean up elsewhere. Thank you for your patience! :-)

-- Best regards, Andrzej Telszewski