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michaelmaw / spiceworks-hdpp

Help Desk PowerPack - Spiceworks Plugin
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Ticket View Menu option doesn't work with Remote Sites #12

Open michaelmaw opened 7 years ago

michaelmaw commented 7 years ago

If remote sites are active in Spiceworks, then the Ticket View Menu option does not work - all menu options are displayed regardless as to what is configured in the plugin.

facepur commented 5 years ago

Quick note on this: I was able to fix this issue within our own helpdesk by changing the selector on line 468, from: var dd = $('.ticket-views.sui-dropdown-menu'); to: var dd = $('.ticket-views'); I am not much for programming, so I don't know if this will still work on a non-multisite helpdesk, but I wanted to pass the info along for your next release. Thanks for all your work on this plugin, by the way!