microbit-foundation / microbit-android

micro:bit official Android application code. The application is free to download from https://play.google.com/store/apps/details?id=com.samsung.microbit
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micro:bit v2 resets into pairing mode after flash #19

Open microbit-mark opened 3 years ago

microbit-mark commented 3 years ago

https://support.microbit.org/a/tickets/42421 https://support.microbit.org/a/tickets/42771 https://support.microbit.org/a/tickets/42827 https://support.microbit.org/a/tickets/46678 https://support.microbit.org/a/tickets/47268

Describe the bug

Our Microbit V2 is stuck in bluetooth mode after flashing. Reset, power off, have no effect. Nor does flashing again - which the Android app seems to indicate was successful.

To Reproduce Steps to reproduce the behaviour. e.g.:

  1. Pair micro:bit
  2. Go to makecode and create a program
  3. Download to micro:bit (either from makecode or file storage)
  4. Flash takes a short time, so looks like partial flash.
  5. micro:bit restarts in pairing mode with pattern

    on screen.

A full flash by drag and drop fixes this

Expected behavior Full flash should occur on first flash and subsequent should be partial flash

Screenshots/Recordings

https://share.getcloudapp.com/4guOqogw

micro:bit version

Device

Additional context Add any other context about the problem here.

microbit-mark commented 3 years ago

https://support.microbit.org/a/tickets/42827 also reports that this does not work with V1 either

kmanickavelu commented 3 years ago

I had the same problem. Full flash with drag & drop worked. Thanks !

JosefJezek commented 3 years ago

I have the same issue with V1. How to fix this issue? I don't see a USB drive on the computer.

microbit-mark commented 3 years ago

@JosefJezek If you can;t see a USB drive on the computer, please check out our article on troubleshooting https://support.microbit.org/support/solutions/articles/19000024000-troubleshooting-the-bbc-micro-bit and if the issue persists, get in touch on support.microbit.org

simvoulos commented 6 months ago

I had the same problem. Full flash with drag & drop worked. Thanks !

This worked with V1 too. Thanks