microsoft-search / pnp-modern-search

Home of PnP Modern Search solutions, helping you move from classic to modern SharePoint and beyond
https://microsoft-search.github.io/pnp-modern-search
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Inconsistent Search Results for Tagged Metadata in PnP Search Web Parts #4014

Closed Tishaay closed 1 month ago

Tishaay commented 1 month ago

We are utilizing the PnP Search Results and PnP Search Bar web parts on our Modern SharePoint site. Our document library includes metatags, and the corresponding crawl properties have been properly mapped to their respective managed properties. We have configured our search results to filter and display documents based on specific metatags. While the search functionality works as expected for some keywords/metatags, allowing us to see the files with the associated tagged metadata, we have noticed inconsistencies during testing. Certain keywords/metatags do not return any results, despite the fact that the documents in the library have been appropriately tagged.

Please refer to the attached screenshot for further details.

We have tagged several files with the "HBL" metadata, and when searched, the results correctly display those tagged files: image image

However, for files tagged with the "Intimate Care" metadata, no results are returned when searching for this keyword, despite the fact that the files are correctly tagged: image image

Could you help identify what might be causing this discrepancy?