RefinableString for metadata not working

[NicoFabr]

!! Check existing issues before logging new ones !!

Version used Ex: 3.14

Describe the bug Hello,

the mapping of the RefinableString for metadata doesn't seem to work for me. I Configured the managed properties like this:

Configuration of the refiners:

But when I try to search Documents, the Refiner is not showing up... Any ideas?

[wobba]

Check that you have connected the result and refiner web part. Verify that you are actually getting data back for the metadata property. You can verify that using network trace, SharePoint Search Query Tool, PnP search cmdlets etc.

[NicoFabr]

Thanks so much for your help, I am going to try and see if something shows up using PnP. The webparts are definitely connected since the first 3 refiners work perfectly. Just not the metadata tag by itsself... :/

[wobba]

Verify that your items you return actually have a value in the property. That's step 1. I'll shamelessly plug https://www.amazon.com/Troubleshooting-Search-SharePoint-Online-solving/dp/1080506411 and you can find pieces of info on my blog and other places as well.

[wobba]

Closing due to inactivity.

[renatoromao]

Hi @wobba ,

I'm getting the same issue. I can filter on the Search box, and also I can show this column inside the Search Results. But when I insert inside the Refiners and is not showing.

Columns with issue: Choice Metadata field (Taxonomy)

[wobba]

@renatoromao please don't comment on closed issues - and before logging an issue verify that your Refinable property return data via the e.g. the SharePoint Query Tool or configuration of classic web parts. Data questions are outside the scope of the web part project so please verify first if you request the correct property, and that it returns data.

If data is coming back, and the web parts are not rendering it, that's a issue to deal with.