Connection refused: eastasia-0.in.applicationinsights.azure.com/[0:0:0:0:0:0:0:0]:443

kolipakakondal commented 2 months ago

Expected behavior

We have a subscription for Application Insights and I'm trying to send the telemetry data through Eclipse IDE. But I'm getting a 'Connection refused' error: eastasia-0.in.applicationinsights.azure.com/[0:0:0:0:0:0:0:0]:443

2024-06-23 19:20:33.523+08:00 WARN  c.a.m.o.e.i.p.TelemetryPipeline - Sending telemetry to the ingestion service (retry from disk): Connection refused: eastasia-0.in.applicationinsights.azure.com/[0:0:0:0:0:0:0:0]:443 (https://eastasia-0.in.applicationinsights.azure.com/v2.1/track) (future warnings will be aggregated and logged once every 5 minutes)
io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: eastasia-0.in.applicationinsights.azure.com/[0:0:0:0:0:0:0:0]:443
Caused by: java.net.ConnectException: Connection refused
    at java.base/sun.nio.ch.Net.pollConnect(Native Method)
    at java.base/sun.nio.ch.Net.pollConnectNow(Net.java:672)
    at java.base/sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:946)
    at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:337)
    at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.finishConnect(AbstractNioChannel.java:334)
    at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:710)
    at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:658)
    at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:584)
    at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:496)
    at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997)
    at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
    at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
    at java.base/java.lang.Thread.run(Thread.java:842)
2024-06-23 19:24:59.160+08:00 WARN  c.a.m.o.e.i.q.QuickPulsePingSender - In the last 5 minutes, the following operation has failed 5 times (out of 151): Pinging live metrics endpoint:
 * io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: eastasia.livediagnostics.monitor.azure.com/[0:0:0:0:0:0:0:0]:443 (https://eastasia.livediagnostics.monitor.azure.com/QuickPulseService.svc) (5 times)
2024-06-23 19:25:04.031+08:00 WARN  c.a.m.o.e.i.p.TelemetryPipeline - In the last 5 minutes, the following operation has failed 5 times (out of 17): Sending telemetry to the ingestion service:
 * Connection refused: eastasia-0.in.applicationinsights.azure.com/[0:0:0:0:0:0:0:0]:443 (https://eastasia-0.in.applicationinsights.azure.com/v2.1/track) (5 times)
2024-06-23 19:25:33.531+08:00 WARN  c.a.m.o.e.i.p.TelemetryPipeline - In the last 5 minutes, the following operation has failed 8 times (out of 9): Sending telemetry to the ingestion service (retry from disk):
 * Connection refused: eastasia-0.in.applicationinsights.azure.com/[0:0:0:0:0:0:0:0]:443 (https://eastasia-0.in.applicationinsights.azure.com/v2.1/track) (8 times)

Please find the applicationinsights.log for more information.

I am not sure where is the problem, is it with the applicationinsights server or was it something to do with the our "connectionString" I have specified. connectionString seems to be correct which I have copied from the Application insights dashboard.

Any help on troubleshooting would be appreciated!

Actual behavior

It should send the data to the server

To Reproduce

Downloaded an eclipse ide
Downloaded applicationinsights-agent-3.4.0.jar
Added -javaagent:/Users/xx/esp/applicationinsights-agent-3.4.0.jar
Created a file applicationinsights.json in the same folder as agent jar and added the required content as mentioned in the doc.
Started an eclipse
However, I see it was unable to establish a connection to the server and not sure what went wrong.

System information

Please provide the following information:

SDK Version: Java agent 3.4.0
OS type and version:macos arm64
Application Server type and version (if applicable): Java using eclipse-ide
Using spring-boot? NO
Additional relevant libraries (with version, if applicable):

Logs

applicationinsights.log

trask commented 1 month ago

hi @kolipakakondal, are you able to ping eastasia-0.in.applicationinsights.azure.com from the machine where your Java application is running?

microsoft-github-policy-service[bot] commented 1 month ago

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 7 days. It will be closed if no further activity occurs within 7 days of this comment.

microsoft / ApplicationInsights-Java