microsoft / Azure-Kinect-Sensor-SDK

A cross platform (Linux and Windows) user mode SDK to read data from your Azure Kinect device.
https://Azure.com/Kinect
MIT License
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k4a_device_open failed and crash #1947

Closed wayhow123 closed 10 months ago

wayhow123 commented 10 months ago

[2023-08-31 14:58:42.796] [error] [t=24984] D:\a\1\s\extern\Azure-Kinect-Sensor-SDK\src\usbcommand\usbcommand.c (359): find_libusb_device(). Unable to find Container ID: {01c55087-9196-448d-fb84-add8ac1510c1} [2023-08-31 14:58:42.796] [error] [t=41888] D:\a\1\s\extern\Azure-Kinect-Sensor-SDK\src\usbcommand\usbcommand.c (359): find_libusb_device(). Unable to find Container ID: {46f86609-91c9-49b1-4282-3701bfa1cc9d} [2023-08-31 14:58:42.796] [error] [t=24984] D:\a\1\s\extern\Azure-Kinect-Sensor-SDK\src\color_mcu\color_mcu.c (53): usb_cmd_create(USB_DEVICE_COLOR_IMU_PROCESSOR, NULL_INDEX, container_id, &colormcu->usb_cmd) returned failure in colormcu_create() [2023-08-31 14:58:42.796] [error] [t=41888] D:\a\1\s\extern\Azure-Kinect-Sensor-SDK\src\color_mcu\color_mcu.c (53): usb_cmd_create(USB_DEVICE_COLOR_IMU_PROCESSOR, NULL_INDEX, container_id, &colormcu->usb_cmd) returned failure in colormcu_create() [2023-08-31 14:58:42.796] [error] [t=41888] D:\a\1\s\extern\Azure-Kinect-Sensor-SDK\src\sdk\k4a.c (152): colormcu_create(container_id, &device->colormcu) returned failure in k4a_device_open() [2023-08-31 14:58:42.796] [error] [t=24984] D:\a\1\s\extern\Azure-Kinect-Sensor-SDK\src\sdk\k4a.c (152): colormcu_create(container_id, &device->colormcu) returned failure in k4a_device_open() Runtime error: k4a_device_open() failed

wayhow123 commented 10 months ago

There is a 30 to 40 percent chance that this problem will occur