microsoft / Azure-Percept-Reference-Solutions

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Azure Percept and View device stream in Azure #59

Open nacestruc opened 2 years ago

nacestruc commented 2 years ago

Hello all!

We've received our Azure Percept DK yesterday. What we are trying to do is, to just view the device stream and telemetry. We have sucessuflly conected the device to our internal WLAN network. After that we've created Azure IoT Hub and add new edge iot device. Everything looks OK, but we cannot click on "View stream" on Azure portal section, to see the actual video output from the device. Can someone please help us and tell where the problem is. The button is somehow "grayed out" / "without a link".

Screenshot: https://ibb.co/g4WBDFw

The device is showing with "Connected status" in the Azure Percept Studio.

Thank you for your helop!

nkhuyent commented 2 years ago

Hello @nacestruc, I'm glad you got an Azure Percept DK to try out. About the "view stream" issue, could you follow the instruction below to check and resolve the status of your azureyemodule?

https://docs.microsoft.com/en-us/azure/azure-percept/vision-solution-troubleshooting#check-the-runtime-status-of-azureeyemodule

Also, one thing I can think of is - the DK is connected to a different access point (WIFI) and the PC to another one. To view the live stream, they need to be on same network.

Hope this helps. Thanks!

nacestruc commented 2 years ago

Hello @nkhuyent,

first of all, thank you for your response. In my Azure Portal control panel i don't have the following option. So based on the instructions on the webpage, i don't have the following option avaiable:

2. Select the Modules tab to see the runtime status of all installed modules. 3. If the runtime status of azureeyemodule isn't listed as running, select Set modules > azureeyemodule.

Please see the following screenshots:

https://ibb.co/K6sGsBY https://ibb.co/kMtbGYY

So at the current state, we haven't resolve the issues with establishing connection to eyemodule.