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microsoft / AzureStorageExplorer

Easily manage the contents of your storage account with Azure Storage Explorer. Upload, download, and manage blobs, files, queues, tables, and Cosmos DB entities. Gain easy access to manage your virtual machine disks. Work with either Azure Resource Manager or classic storage accounts, plus manage and configure cross-origin resource sharing (CORS) rules.
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Remote NAS Transfers #4037

Open Sanitys opened 3 years ago

Sanitys commented 3 years ago

I have Storage Explorer installed on my mac, and mapped a network share to my NAS. I then choose a Storage Container in Storage Explorer and choose to upload a folder. Storage explorer just creates a few hidden files in Azure Storage and just hangs, does not appear do be doing anything else. Are there issues with transferring from a remote file share on a local network to Storage Explorer?

Sanitys commented 3 years ago

It appears that once I try to start a transfer from a NAS, the MAC is no longer able to connect to a remote NAS.

Sanitys commented 3 years ago

Further testing indicates its azcopy that causes this behavior, testing via command line causes same issue.

Sanitys commented 3 years ago

Switching the mount for the file share to AFP solves the issue, so is there a bug with SMB here?

MRayermannMSFT commented 3 years ago

@Sanitys

When you say "Storage Container" do you mean a file share? When you say "mapped a network share to my NAS? do you mean you mapped an Azure file share to your NAS? What version of Storage Explorer are you using?

Sorry for all of the questions, we are a bit confused about your setup/what you are trying to do. It looks like you're internal to MSFT. Maybe this would be easier to describe over teams. Feel free to reach out.

MRayermannMSFT commented 3 years ago

Closing due to lack of response. Please open a new issue if you are still having this problem.

Sanitys commented 3 years ago

Sorry I did not see this response. I thought I Was pretty clear. NAS is a local NAS, Storage Explorer was latest, as well as azcopy CLI. Seems like there is a bug on Mac when you map a SMB share on a NAS with azcopy, it fails to copy the data over or locks up, works fine with AFP shares.

MRayermannMSFT commented 3 years ago

@Sanitys we tried this out a few weeks ago and weren't able to reproduce the issue. We used a File Share mounted via SMB though. So we think at this point the issue lies with your NAS.