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microsoft / AzureStorageExplorer

Easily manage the contents of your storage account with Azure Storage Explorer. Upload, download, and manage blobs, files, queues, tables, and Cosmos DB entities. Gain easy access to manage your virtual machine disks. Work with either Azure Resource Manager or classic storage accounts, plus manage and configure cross-origin resource sharing (CORS) rules.
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A11y_Azure Tools Storage Explorer_Settings_Disk_DiskToolbar_Keyboard: The user is unable to see any functional changes after the user hits return key on 'Create Snapshot' button using keyboard. #5772

Closed bbarik06 closed 2 years ago

bbarik06 commented 2 years ago

GitHubTags: #A11yMAS;#A11yTCS;#A11ySev2;#BM_AzureToolsStorageExplorer_May2022;#Azure Tools Storage Explorer;#MAC;#FTP;#DesktopApp;#WCAG2.1.1;#Keyboard;#AINotInScope;#Closed;

Environment Details:

Application Name: Azure Tools Storage Explorer Application Version: 1.24.0 Mac Version: macOS Monterey 12.3.1

Repro Steps:

  1. Please do not close this bug. This bug should only be closed by TCS, C+AI Accessibility tester after verification of the fix.
  2. Launch Azure Tools Storage Explorer.
  3. Sign in to Azure.
  4. Tab to 'Explorer' pane tree view.
  5. Navigate to any of the file inside "Blob Containers"
  6. Tab till 'Disks' and select any file.
  7. Tab till 'Create Snapshot'
  8. Use keyboard to activate.

Actual:

The user is unable to see any functional changes after the user hits return key on 'Create Snapshot' button using keyboard.

Expected:

The user should be able to see functional changes after user hits return key on 'Create Snapshot' button using keyboard.

User Impact:

Keyboard users will be unable to use the feature associated with the control. The user should have been able to create a snapshot in the above mentioned control.

Attachment:

31_Create Snapshot

jinglouMSFT commented 2 years ago

@bbarik06 "Create Snapshot" should bring up a dialog. Did you see a dialog at all? If you use mouse instead, do you get a dialog after clicking on "Create Snapshot"? I am trying to have you verify the functionality first on your machine.

bbarik06 commented 2 years ago

@jinglouMSFT I tried using mouse to click on 'Create Snapshot' but I don't see any dialog appearing.

MRayermannMSFT commented 2 years ago

@bbarik06, can you please:

  1. After clicking the "Create Snapshot" button, right click on Storage Explorer in your app dock, and make sure there is not a "Create Snapshot" window in the list: image If there is, then let us know, but also, please test the dialog after clicking on it.
  2. If there is not a "Create Snapshot" window, then please click Help > Open Logs Directory, find the newest folder, right click "Compress", and then drag and drop the resulting zip folder here to GitHub.

Thank you.

bbarik06 commented 2 years ago

@MRayermannMSFT Performed the suggestion (1) and I don't see "Create Snapshot" button and therefore adding the log file for the latest date. 2022-05-26_160320.zip

MRayermannMSFT commented 2 years ago

@bbarik06 how long did you: - Wait before getting the log files - Wait before giving up and closing storage explorer?

Can you please try again, but before closing storage explorer, getting the log files, or doing anything else, just wait a few minutes? Thanks.

And, is is possible for you to try this on a Windows machine and see if the same thing happens to you?

MRayermannMSFT commented 2 years ago

@bbarik06 no need to do any of that. This is an issue on our end for sure. Will get you a new build soon. Thanks.

MRayermannMSFT commented 2 years ago

@bbarik06 can you please try using this build to test the "create disk snapshot" scenario? Let me know if you run into the same issue (nothing happening after clicking the create snapshot button): https://storageexplorerpublish.blob.core.windows.net/privatebuilds/1.24.3-rc-1-build/StorageExplorer-darwin-x64.zip

bbarik06 commented 2 years ago

@MRayermannMSFT It works now. Thus closing the bug. Please refer the attachment. Version: 1.24.3

5772