Unable to retrieve child resources

[fmunizsimas]

Preflight Checklist

• [X] I have installed the latest version of Storage Explorer.
• [X] I have checked existing resources, including the troubleshooting guide and the release notes.
• [X] I have searched for similar issues.

Storage Explorer Version

1.33.0 (97)

Regression From

No response

Architecture

arm64

Storage Explorer Build Number

20240301.4

Platform

macOS

OS Version

Sonoma 14.4.1 (23E224)

Bug Description

Unable to retrieve child resources

ProducerError:{ "name": "Electron Net Error", "message": "net::ERR_CONNECTION_REFUSED", "stack": "Error: net::ERR_CONNECTION_REFUSED\n at SimpleURLLoaderWrapper. (node:electron/js2c/browser_init:2:108315)\n at SimpleURLLoaderWrapper.emit (node:events:517:28)", "cause": {} }

Steps to Reproduce

1. open storage explorer
2. opena file shares (none displayed)

Actual Experience

Expected Experience

Browse directories

Additional Context

No response

[JasonYeMSFT]

@fmunizsimas Could you try enabling "Use system proxy" in the settings and see if this error goes away? You can find more details on it here https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-network#use-system-proxy

[MRayermannMSFT]

Closing due to lack of response. This issue will no longer be monitored. If you need further help, we recommend opening a support ticket via the Azure portal. Alternatively you can open a new issue here.