Not able to connect to Fileshare

[NoorahPatel]

Preflight Checklist

• [X] I have installed the latest version of Storage Explorer.
• [X] I have checked existing resources, including the troubleshooting guide and the release notes.
• [X] I have searched for similar issues.

Storage Explorer Version

1.33.0

Regression From

No response

Architecture

x64

Storage Explorer Build Number

20240301.4

Platform

Windows

OS Version

Windows 10

Bug Description

Not able to connect to File share on Azure Storage Explorer. Gives me below error message: Unable to retrieve child resources

ProducerError:{ "name": "Electron Net Error", "message": "net::ERR_TUNNEL_CONNECTION_FAILED", "stack": "Error: net::ERR_TUNNEL_CONNECTION_FAILED\n at SimpleURLLoaderWrapper. (node:electron/js2c/browser_init:2:108315)\n at SimpleURLLoaderWrapper.emit (node:events:517:28)", "cause": {} }

Steps to Reproduce

1. Launch Storage Explorer
2. Go to the Storage Account
3. Go to Fileshare

Actual Experience

While connecting to Fileshare, I get below error: Unable to retrieve child resources

ProducerError:{ "name": "Electron Net Error", "message": "net::ERR_TUNNEL_CONNECTION_FAILED", "stack": "Error: net::ERR_TUNNEL_CONNECTION_FAILED\n at SimpleURLLoaderWrapper. (node:electron/js2c/browser_init:2:108315)\n at SimpleURLLoaderWrapper.emit (node:events:517:28)", "cause": {} }

Expected Experience

To be able to seamlessly connect to Fileshare

Additional Context

No response

[NoorahPatel]

I was able to resolve this error by adding my credentials in Proxy section. Hence closing this issue.