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microsoft / AzureStorageExplorer

Easily manage the contents of your storage account with Azure Storage Explorer. Upload, download, and manage blobs, files, queues, tables, and Cosmos DB entities. Gain easy access to manage your virtual machine disks. Work with either Azure Resource Manager or classic storage accounts, plus manage and configure cross-origin resource sharing (CORS) rules.
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Bug after upgrade. Cannot connect to storage resources when signing in to subscription. #7890

Closed jimboyuk closed 1 month ago

jimboyuk commented 2 months ago

Preflight Checklist

Storage Explorer Version

1.33.1

Regression From

1.32.1

Architecture

x64

Storage Explorer Build Number

20240410.2

Platform

Windows

OS Version

Windows 11 Home

Bug Description

Cannot Connect to Azure Storage Resources:

When I try and Connect to my azure resource subscription, I can see my storage resource but if i try and expand any tables, Blob Container or Queue nodes I get an error dialog saying cannot open child resource. Therefore I cannot see the contents of any my resources

Steps to Reproduce

Launch Storage Explorer

  1. From Get Started Page click on Connect to Azure Resources
  2. What kind of Azure resource do you want to connect to? --> Select Azure Subsciption
  3. Which Azure environment will you use to sign in? Azure radio button is selected
  4. Click Next
  5. Enter sign in credentials on new browser window which automatically opens
  6. Browser window now says I am automatically signed in
  7. In Azure Storage Explorer I click on Open Explorer button in left side of screen
  8. I see my storage resource (under Storage Accounts (classic)
  9. I try and expand Tables node I get following error: Unable to retrieve child resources . Authentication failed.

Actual Experience

image

Expected Experience

I expect to be able to browse my storage resources when click on a node (such as table node) in the explorer window

Additional Context

No response

MRayermannMSFT commented 2 months ago

@jimboyuk can you confirm that:

  1. Can you access the tables of the storage account via the Azure Portal, via the same machine? If no, then you likely have a networking or permission error. For those, it would be best to open a support ticket via the Azure Portal.
  2. If accessing the tables worked via portal, can you check if you have System Proxy enabled? If no can you try enabling it via settings (Settings > search for system proxy > select system proxy in the proxy source dropdown)
  3. If system proxy didn't help, you can try downloading and installing 1.32.1 (https://github.com/microsoft/AzureStorageExplorer/releases/tag/v1.32.1), and try viewing your tables, in order to confirm that this is really a regression in Storage Explorer version. After doing so, you can go ba

Please let us know how that all goes! Specifically:

smil2k commented 1 month ago

I can confirm, that the previous version works fine: 1.33.0.

Additionally after upgrading back to 1.33.1, the bug is gone.

MRayermannMSFT commented 1 month ago

Soooo I guess nothing to do then if you can no longer repro?👀 Please feel free to open another issue if this happens again I guess.