Azure Storage Explorer Authentication Error

[JJackson-Bot]

Preflight Checklist

• [X] I have installed the latest version of Storage Explorer.
• [X] I have checked existing resources, including the troubleshooting guide and the release notes.
• [X] I have searched for similar issues.

Storage Explorer Version

1.34.0 (99)

Regression From

1.34.0 (99)

Architecture

x64

Storage Explorer Build Number

20240523.2

Platform

Windows

OS Version

Windows 10 Enterprise v22H2

Bug Description

This request is not authorized to perform this operation.

This storage account's 'Firewalls & virtual networks' settings may be blocking access to storage services. Try adding your client IP address to the firewall exceptions, or by allowing access from 'all networks' instead of 'selected networks'. To learn more about Azure Storage firewalls and virtual networks, visit http://go.microsoft.com/fwlink/?LinkId=845443.

Error Details: { "name": "RestError", "code": "AuthorizationFailure", "statusCode": 403, "request": { "streamResponseStatusCodes": {}, "url": "https://tmtaame1st001.blob.core.windows.net/?comp=list&include=metadata", "method": "GET", "headers": { "_headersMap": { "x-ms-version": { "name": "x-ms-version", "value": "2023-01-03" }, "accept": { "name": "Accept", "value": "application/xml" }, "user-agent": { "name": "User-Agent", "value": "Microsoft Azure Storage Explorer/1.34.0 (win32) azsdk-js-storageblob/12.15.0 (NODE-VERSION v20.9.0; Windows_NT 10.0.19045)" }, "x-ms-client-request-id": { "name": "x-ms-client-request-id", "value": "cffa68c8-af92-4ec0-a2e1-350ffd7c532f" }, "authorization": { "name": "authorization", "value": "Bearer JSON Web Token Redacted" } } }, "withCredentials": false, "timeout": 0, "keepAlive": true, "decompressResponse": false, "requestId": "cffa68c8-af92-4ec0-a2e1-350ffd7c532f" }, "response": { "request": { "streamResponseStatusCodes": {}, "url": "https://tmtaame1st001.blob.core.windows.net/?comp=list&include=metadata", "method": "GET", "headers": { "_headersMap": { "x-ms-version": { "name": "x-ms-version", "value": "2023-01-03" }, "accept": { "name": "Accept", "value": "application/xml" }, "user-agent": { "name": "User-Agent", "value": "Microsoft Azure Storage Explorer/1.34.0 (win32) azsdk-js-storageblob/12.15.0 (NODE-VERSION v20.9.0; Windows_NT 10.0.19045)" }, "x-ms-client-request-id": { "name": "x-ms-client-request-id", "value": "cffa68c8-af92-4ec0-a2e1-350ffd7c532f" }, "authorization": { "name": "authorization", "value": "Bearer JSON Web Token Redacted" } } }, "withCredentials": false, "timeout": 0, "keepAlive": true, "decompressResponse": false, "requestId": "cffa68c8-af92-4ec0-a2e1-350ffd7c532f" }, "status": 403, "headers": { "_headersMap": { "content-length": { "name": "content-length", "value": "246" }, "content-type": { "name": "content-type", "value": "application/xml" }, "server": { "name": "server", "value": "Microsoft-HTTPAPI/2.0" }, "x-ms-request-id": { "name": "x-ms-request-id", "value": "11eb277f-a01e-003a-701b-e54f85000000" }, "x-ms-client-request-id": { "name": "x-ms-client-request-id", "value": "cffa68c8-af92-4ec0-a2e1-350ffd7c532f" }, "x-ms-error-code": { "name": "x-ms-error-code", "value": "AuthorizationFailure" }, "date": { "name": "date", "value": "Fri, 02 Aug 2024 20:37:45 GMT" } } }, "bodyAsText": "<?xml version=\"1.0\" encoding=\"utf-8\"?>AuthorizationFailureThis request is not authorized to perform this operation.\nRequestId:11eb277f-a01e-003a-701b-e54f85000000\nTime:2024-08-02T20:37:46.1925817Z", "parsedBody": { "message": "This request is not authorized to perform this operation.\nRequestId:11eb277f-a01e-003a-701b-e54f85000000\nTime:2024-08-02T20:37:46.1925817Z", "code": "AuthorizationFailure" }, "parsedHeaders": { "errorCode": "AuthorizationFailure", "content-length": "246", "content-type": "application/xml", "server": "Microsoft-HTTPAPI/2.0", "x-ms-request-id": "11eb277f-a01e-003a-701b-e54f85000000", "x-ms-client-request-id": "cffa68c8-af92-4ec0-a2e1-350ffd7c532f", "date": "Fri, 02 Aug 2024 20:37:45 GMT" } }, "details": { "errorCode": "AuthorizationFailure", "content-length": "246", "content-type": "application/xml", "server": "Microsoft-HTTPAPI/2.0", "x-ms-request-id": "11eb277f-a01e-003a-701b-e54f85000000", "x-ms-client-request-id": "cffa68c8-af92-4ec0-a2e1-350ffd7c532f", "date": "Fri, 02 Aug 2024 20:37:45 GMT", "message": "This request is not authorized to perform this operation.\nRequestId:11eb277f-a01e-003a-701b-e54f85000000\nTime:2024-08-02T20:37:46.1925817Z", "code": "AuthorizationFailure" } }

Steps to Reproduce

View Blob Containers

Actual Experience

I had just uploaded files into a blob container and now the system is giving me the error listed above when trying to view the same container.

Expected Experience

No response

Additional Context

No response

[craxal]

@JJackson-Bot Is this the same issue as #8090?

[craxal]

Closing due to inactivity. If you are still experiencing this issue, please leave a comment with additional details, and we can revisit.