microsoft / AzureStorageExplorer

Easily manage the contents of your storage account with Azure Storage Explorer. Upload, download, and manage blobs, files, queues, tables, and Cosmos DB entities. Gain easy access to manage your virtual machine disks. Work with either Azure Resource Manager or classic storage accounts, plus manage and configure cross-origin resource sharing (CORS) rules.
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Storage account not accessible via Azure Storage Explorer #8164

Open ncrao999 opened 2 weeks ago

ncrao999 commented 2 weeks ago

Preflight Checklist

Storage Explorer Version

1.19.0

Regression From

1.18.0

Architecture

x64

Storage Explorer Build Number

No response

Platform

Windows

OS Version

Windows 10

Bug Description

{ "name": null, "message": "{\"source\":{\"accountId\":\"00000000-0000-0000-cac9-d47eae144c99.9188040d-6c67-4c5b-b112-36a304b66dad:666446FFA39D8AF9E3F8ADB1ACD75DE573935F2F62E51D8AFD6362BDDCA142C3\",\"tenantId\":\"f8cdef31-a31e-4b4a-93e4-5f571e91255a\"},\"resourceId\":\"https://storage.azure.com/\",\"code\":\"AADSTS50020\",\"message\":\"User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'e0001ebd-e920-49b8-a27e-92e573ec0af6'(Storage Explorer) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 76e3d9c9-e5aa-46a8-b379-012a11e29500 Correlation ID: d977e154-516d-420d-be9a-e5f76b4fd5c2 Timestamp: 2024-09-03 13:41:19Z\"}" }

Steps to Reproduce

Launch storage explorer try signing into Azure account. BLOB storage is visible. But files inside are not visible

Actual Experience

When I sign in, I get the above error.

Expected Experience

No response

Additional Context

No response

craxal commented 2 weeks ago

@ncrao999 You are using a very old version of Storage Explorer. Please update to the latest version. Are you still encountering issues after updating?