craxal
commented
1 week ago @engrmaqs
- How are you connecting to the storage account? Sign in? Account name and key? SAS?
- Are you working with any special networking conditions, such as a proxy?
- Can you confirm the file share service is enabled on the account?
- If using sign in or SAS, do you have sufficient permissions to access the file share service and list file shares? If using key, does the storage account allow access using keys.
- If using sign in, have you tried signing out and signing back in?
engrmaqs
Preflight Checklist
Storage Explorer Version
1.36.2
Regression From
No response
Architecture
x64
Storage Explorer Build Number
20241029.2
Platform
Windows
OS Version
Windows Datacentre 2022 Datacenter Azure Edition
Bug Description
I am unable to browse Azure File Shares on ADLS Gen2 Storage account. Unable to retrieve child resources
ProducerError:{ "name": "Node Fetch Error", "message": "getaddrinfo ENOTFOUND storageeversholtprod.file.core.windows.net", "stack": "Error: getaddrinfo ENOTFOUND storageeversholtprod.file.core.windows.net\n at GetAddrInfoReqWrap.onlookupall [as oncomplete] (node:dns:120:26)", "cause": {}, "code": "ENOTFOUND", "errno": -3008 }
Steps to Reproduce
ProducerError:{ "name": "Node Fetch Error", "message": "getaddrinfo ENOTFOUND storageeversholtprod.file.core.windows.net", "stack": "Error: getaddrinfo ENOTFOUND storageeversholtprod.file.core.windows.net\n at GetAddrInfoReqWrap.onlookupall [as oncomplete] (node:dns:120:26)", "cause": {}, "code": "ENOTFOUND", "errno": -3008 }
Actual Experience
ProducerError:{ "name": "Node Fetch Error", "message": "getaddrinfo ENOTFOUND storageeversholtprod.file.core.windows.net", "stack": "Error: getaddrinfo ENOTFOUND storageeversholtprod.file.core.windows.net\n at GetAddrInfoReqWrap.onlookupall [as oncomplete] (node:dns:120:26)", "cause": {}, "code": "ENOTFOUND", "errno": -3008 }
Expected Experience
No response
Additional Context
No response