httpx.ConnectTimeout: _ssl.c:1118: The handshake operation timed out

[radms]

Getting the following error while trying to register a new bundle after making changes to the one of the resource's porter.yaml file. Configured the New TRE Environment with latest version i.e. v0.17.0

Error

»»» 🧩 Registering /workspaces/AzureTRE-0.17.0//templates/workspace_services/azureml bundle...

╔══════════════════════════════════════╗ ║ Azure TRE Makefile ║ ╚══════════════════════════════════════╝

»»» ✅ Checking pre-reqs...

Checking for Azure CLI...

Loading local environment variables...

Checking for Docker...

Checking for porter... »»» 🔨 Azure details from logged on user »»» • Subscription: xxxxxxxxxxxxxxxxxxxx »»» • Tenant: xxxxxxxxxxxxxxxxxxx

Login Succeeded CLI already signed in Traceback (most recent call last): File "/usr/local/lib/python3.8/site-packages/httpcore/_exceptions.py", line 10, in map_exceptions yield File "/usr/local/lib/python3.8/site-packages/httpcore/_backends/sync.py", line 174, in start_tls raise exc File "/usr/local/lib/python3.8/site-packages/httpcore/_backends/sync.py", line 169, in start_tls sock = ssl_context.wrap_socket( File "/usr/local/lib/python3.8/ssl.py", line 500, in wrap_socket return self.sslsocket_class._create( File "/usr/local/lib/python3.8/ssl.py", line 1073, in _create self.do_handshake() File "/usr/local/lib/python3.8/ssl.py", line 1342, in do_handshake self._sslobj.do_handshake() socket.timeout: _ssl.c:1118: The handshake operation timed out

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/usr/local/lib/python3.8/site-packages/httpx/_transports/default.py", line 66, in map_httpcore_exceptions yield File "/usr/local/lib/python3.8/site-packages/httpx/_transports/default.py", line 228, in handle_request resp = self._pool.handle_request(req) File "/usr/local/lib/python3.8/site-packages/httpcore/_sync/connection_pool.py", line 262, in handle_request raise exc File "/usr/local/lib/python3.8/site-packages/httpcore/_sync/connection_pool.py", line 245, in handle_request response = connection.handle_request(request) File "/usr/local/lib/python3.8/site-packages/httpcore/_sync/connection.py", line 99, in handle_request raise exc File "/usr/local/lib/python3.8/site-packages/httpcore/_sync/connection.py", line 76, in handle_request stream = self._connect(request) File "/usr/local/lib/python3.8/site-packages/httpcore/_sync/connection.py", line 156, in _connect stream = stream.start_tls(**kwargs) File "/usr/local/lib/python3.8/site-packages/httpcore/_backends/sync.py", line 174, in start_tls raise exc File "/usr/local/lib/python3.8/contextlib.py", line 131, in exit self.gen.throw(type, value, traceback) File "/usr/local/lib/python3.8/site-packages/httpcore/_exceptions.py", line 14, in map_exceptions raise to_exc(exc) from exc httpcore.ConnectTimeout: _ssl.c:1118: The handshake operation timed out

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/usr/local/bin/tre", line 8, in sys.exit(cli()) File "/usr/local/lib/python3.8/site-packages/click/core.py", line 1130, in call return self.main(args, kwargs) File "/usr/local/lib/python3.8/site-packages/click/core.py", line 1055, in main rv = self.invoke(ctx) File "/usr/local/lib/python3.8/site-packages/click/core.py", line 1657, in invoke return _process_result(sub_ctx.command.invoke(sub_ctx)) File "/usr/local/lib/python3.8/site-packages/click/core.py", line 1657, in invoke return _process_result(sub_ctx.command.invoke(sub_ctx)) File "/usr/local/lib/python3.8/site-packages/click/core.py", line 1404, in invoke return ctx.invoke(self.callback, ctx.params) File "/usr/local/lib/python3.8/site-packages/click/core.py", line 760, in invoke return __callback(args, kwargs) File "/usr/local/lib/python3.8/site-packages/click/decorators.py", line 84, in new_func return ctx.invoke(f, obj, *args, *kwargs) File "/usr/local/lib/python3.8/site-packages/click/core.py", line 760, in invoke return __callback(args, kwargs) File "/usr/local/lib/python3.8/site-packages/tre/commands/workspace_service_templates/workspace_service_template.py", line 41, in workspace_service_template_show response = client.call_api( File "/usr/local/lib/python3.8/site-packages/tre/api_client.py", line 103, in call_api response = client.request(method, f'{self.base_url}{url}', headers=headers, json=json_data, params=params) File "/usr/local/lib/python3.8/site-packages/httpx/_client.py", line 814, in request return self.send(request, auth=auth, follow_redirects=follow_redirects) File "/usr/local/lib/python3.8/site-packages/httpx/_client.py", line 901, in send response = self._send_handling_auth( File "/usr/local/lib/python3.8/site-packages/httpx/_client.py", line 929, in _send_handling_auth response = self._send_handling_redirects( File "/usr/local/lib/python3.8/site-packages/httpx/_client.py", line 966, in _send_handling_redirects response = self._send_single_request(request) File "/usr/local/lib/python3.8/site-packages/httpx/_client.py", line 1002, in _send_single_request response = transport.handle_request(request) File "/usr/local/lib/python3.8/site-packages/httpx/_transports/default.py", line 228, in handle_request resp = self._pool.handle_request(req) File "/usr/local/lib/python3.8/contextlib.py", line 131, in exit self.gen.throw(type, value, traceback) File "/usr/local/lib/python3.8/site-packages/httpx/_transports/default.py", line 83, in map_httpcore_exceptions raise mapped_exc(message) from exc httpx.ConnectTimeout: _ssl.c:1118: The handshake operation timed out Error checking for existing template: make[1]: [Makefile:268: bundle-register] Error 1 make[1]: Leaving directory '/workspaces/AzureTRE-0.17.0' make: [Makefile:283: workspace_service_bundle] Error 2

[tim-allen-ck]

Hi @radms can you upload your porter.yaml file? And what bundle were you trying to upload?

[radms]

@tim-allen-ck - I am trying to upload the bundle for redcap even tried uploading existing bundles like mysql, azureml etc

[Danny-Cooke-CK]

@radms if these templates deployed and then subsequently you can no longer deploy to that environment then what else changed ? this is quite clearly not connecting to you environment anymore ?

httpx.ConnectTimeout: _ssl.c:1118: The handshake operation timed out Error checking for existing template: make[1]: *** [Makefile:268: bundle-register] Error 1

Connection to the ACR ?

[radms]

@Danny-Cooke-CK the environment was working before suddenly it stopped working. In ACR, can see image getting pushed successfully

[tim-allen-ck]

Hi @radms sorry, did you get this resolved? Have you tried pushing a change to a different template? Do you get the same errors?