[k4a_ros_device_node]: Failed to poll cameras: node cannot continue.

[AlezzzRd]

Hi,

My setups are ubuntu 20.04 and ros2 foxy. I used ros2 launch azure_kinect_ros_driver driver.launch.py to launch the camera driver. In the beginning, the camera and the driver work fine. But like 1-2 minutes after the driver starts, The node will shut down automatically with the warning as follows. [k4a_ros_device_node]: Failed to poll cameras: node cannot continue. After the driver shuts down, I used k4aviewer, and I can see the camera is still running properly. Only the ros2 driver stops. Do you know what reasons could cause this problem? The driver shuts down every time I ran it.

Thanks a lot.

[ooeygui]

Hi there, The Kinect SDK isn't officially supported on Ubuntu 20.04. Can you share the instructions you used to install it?

[AlezzzRd]

Hi, I followed the instructions here. https://github.com/microsoft/Azure_Kinect_ROS_Driver/blob/foxy-devel/docs/building.md

I downloaded the Kinect SDK 20.04 like two months ago. I think I got it from here. https://github.com/microsoft/Azure-Kinect-Sensor-SDK/issues/1263

[ooeygui]

Thanks for the comment - We're working on official support on 20.04 for the SDK.

[empty-spacebar]

@ooeygui Hi, actually it happens when i use ubuntu 18.04

[AlezzzRd]

Hi, finally I changed a laptop and this error did not happen again. Both of the laptops use ubuntu 20.04.

[gyt290811]

@AlezzzRd @ooeygui @empty-spacebar @sverrejoh Hi, is this problem solved? I'm meeting the same problem!!

[zhang159560293]

@AlezzzRd @ooeygui @empty-spacebar @sverrejoh Hi, is this problem solved? I'm meeting the same problem!!

I have solved this issue. Chang a usb3.2 gen2 line. It is because of usb port or usb line