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microsoft / BotBuilder-RealTimeMediaCalling

BotBuilder-RealTimeMediaCalling extends the BotBuilder to enable bots to engage in Skype audio-video calling. It provides real-time, programmable access to the voice, video, and screen sharing streams of a Skype call. The bot is a direct participant in a Skype 1:1 call.
MIT License
76 stars 36 forks source link

There was an error completing this request due to an internal channel failure - BOT #6

Closed neetgupta7 closed 7 years ago

neetgupta7 commented 7 years ago

Hello For past 2 weeks i am facing error "There was an error completing this request due to an internal channel failure" with my bot. BOT App id is "cc35e86c-faf5-4032-aef8-448f47bac745". It used to work fine earlier from different skype ids. Since last week it started throwing above error for infy_97814@outlook.com login. But with other ids there are no issues. Can you please help.

MalarGit commented 7 years ago

How are you testing the bot? Making calls/sending messages? Could you try sending message from your outlook account and see if that works?

neetgupta7 commented 7 years ago

Thanks for the reply. I am testing my bot from Skype channel by sending messages. I am logged into skype from the same outlook account (as above) and its giving error. I also deployed a new app service for the bot and re-registered it on bot portal but the error remains.

neetgupta7 commented 7 years ago

I added a try catch block and now i see below exception message - "Response status code does not indicate success: 401 (Access Denied)". Please note i m also using LUIS dialog.

MalarGit commented 7 years ago

Could you post here? https://github.com/microsoft/BotBuilder/issues. This GitHub is only for real-time media.

neetgupta7 commented 7 years ago

Sure...Thanks