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microsoft / BotFramework-Composer

Dialog creation and management for Microsoft Bot Framework Applications
https://docs.microsoft.com/en-us/composer/
MIT License
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New Language Services support in Bot Framework Composer (custom question answering + conversational language understanding) #9362

Closed pablodiloreto closed 2 years ago

pablodiloreto commented 2 years ago

When I want to use "Azure Cognitive Services for Language" services (exactly "Custom Question Answering + Conversational Language Understanding") in Bot Framework Composer, I can not. In a few weeks QnA Maker will no longer accept to create any new resource.

Discussed in https://github.com/microsoft/BotFramework-Composer/discussions/9361

Originally posted by **pablodiloreto** August 28, 2022 In a few weeks (Octuber 1st, 2022), QnA Maker will no longer support new QnA Maker resources. We will have to use the new services of "[Azure Cognitive Services for Language](https://docs.microsoft.com/en-us/azure/cognitive-services/language-service/overview)". This new services are not yet supported by Bot Framework Composer, and there is no news or estimated dates for this support to be guaranteed. Could I get information about the future of Bot Framework Composer and the support for these new Azure services? There are many clients who have chosen to use this no-code IDE and a few weeks before the end of the QnA Maker cycle (new resources), there is no clear information. In other discussions ([here](https://github.com/microsoft/BotFramework-Composer/issues/9190) and [here](https://github.com/microsoft/BotFramework-Composer/issues/8896)), there is no clear answer on this topic. #8896 #9190
cwhitten commented 2 years ago

Hello @pablodiloreto and thank you for the issue.

Supporting Azure Cognitive Services for Language natively in Composer is not something currently on our roadmap. There is a code-based sample in the works demonstrating how one can use C# to integrate with these services. Outside that, we have no plans to add this functionality.

pablodiloreto commented 2 years ago

Thank you for your answer on this topic @cwhitten . Considering my experience and feedback with clients, I believe that being able to create cognitive FAQs and intent recognition using capabilities using no-code and native Azure services is one of the main values in Bot Framework Composer. I understand that from October 1st, we will not be able to do it from the tool. Hopefully the roadmap can be revised to integrate them again.

tom-lokulus commented 2 years ago

@axelsrz - Could you provide an update on where this issue is going? Microsoft appears to be ignoring #9058 which is asking the same question and now this has been closed without comment? It feels like we are getting very close to losing the ability to incorporate knowledge bases into Bots built with Composer and we don't know what Microsoft's intentions are.

mukdenchild commented 2 years ago

If qnamaker no longer accepts new input and Bot Composer doesn't support the replacing Custom Question Answering, the entire product of Bot Composer is near useless, and months of time we spent on the learning curves for Bot Composer goes meaningless. This is a very good example how MS replaces products so often without proper plans. I am still waiting on a solution.

stephanbisser commented 2 years ago

@cwhitten please share some more infos on this. What will happen to Composer if QnA Maker is not letting us creating new resources? Can Composer then still use the QnA feature backed into it? This is extremely for a lot of customers who have adopted Composer and who cannot are do not want to go the PVA path

Prerana-acce commented 2 years ago

Any update on this? I echo with @stephanbisser , we have client projects running for 2+ years on Bot Composer. In my opinion it is not a feature , its something that should be considered as part of Language Studio roll off . It puts all the projects working in production on Composer in pickle! @cwhitten please let us know if any update on this issue or if you have work around for the same. The QnA Maker portal doesn't work anymore with KB size 20K plus, we disparately want to move to Language Studio . Any tips & response would be highly appreciated.

ScrewdriverHyena commented 2 years ago

Please reconsider this approach, as PVA doesn't provide the flexibility that Composer does. I'd much rather not have to recreate a large bot project on a non-microsoft platform. QnA is an essential part of Bot Composer and should work moving forward.

cwhitten commented 2 years ago

Hi everyone,

As a quick update to not feel "in the dark", we've been discussing this internally for some time now and are putting a plan together to share with the community. Thank you for your feedback. Please stay tuned.

Prerana-acce commented 2 years ago

Thanks for the update. Meanwhile anyone looking for a workaround , we replaced the QnAMakerDialog by making actual Rest API calls to the Language Studio Custom Question Answering. Its working fine.

Happy Coding!

pablodiloreto commented 2 years ago

Great news @cwhitten ! Thank you for taking the feedback. We are waiting for the news!

Thank you @Prerana-acce also for sharing your experience. I was exploring a similar path :-).

fausttiger007 commented 2 years ago

Thanks for the update. Meanwhile anyone looking for a workaround , we replaced the QnAMakerDialog by making actual Rest API calls to the Language Studio Custom Question Answering. Its working fine.

Happy Coding!

In Composer 2.1.2, I still see only 'Language Understanding' and "QnA Maker' in configuration... how are you adding/caling Custom Question Answering (or other Language Studio options)?

Tony

cwhitten commented 2 years ago

Hi everyone - please see the following github post for guidance and updates on this issue. Thanks

https://github.com/microsoft/BotFramework-Composer/issues/9400