We are calling a skill bot as parts of our IVR setup. Screenshot is the configuration of skill bot where we have set the prompt configuration to default the value of the menu = 2, however, there are some instances where the skill bot does not immediately default the value to 2. Instead, it waited for a long time, actively listened to caller's input, and then ultimately defaults the value to 2. Are we able to address the delay in setting up the default value?
The solution I'd like:
Is there a way to configure the default response time when there is no user input during a workflow?
If not, what is the default waiting time before the bot responds to the client?
Issue Description:
We are calling a skill bot as parts of our IVR setup. Screenshot is the configuration of skill bot where we have set the prompt configuration to default the value of the menu = 2, however, there are some instances where the skill bot does not immediately default the value to 2. Instead, it waited for a long time, actively listened to caller's input, and then ultimately defaults the value to 2. Are we able to address the delay in setting up the default value?
The solution I'd like:
Action Taken:
I have researched the docs:
https://learn.microsoft.com/en-us/composer/how-to-ask-for-user-input?tabs=v2x#prompt-configurations It was not support to change the default response time.