Recently, multiple prospects started to complain about not being able to install the app properly. The integration highly depends on botframework sending messages to the API that I host on my end (not Azure).
Then I checked the https://dev.botframework.com/bots and couldn't find my bot. Actually I couldn't find it on all my developer Azure account too. It just disappeared with no option to see logs or debug in other ways.
So I have now for existing clients working bot that I can't access myself. Got directed to this forum for help.
Any ideas on what could be the next steps?
I tried creating another bot through Azure and use it for resubmitting the app to Teams Appsource. However, the validation team says that then the app will stop working for existing tenants.
I even added double credentials support for 2 different bots: legacy and the new one.
But I think the roots are not here. It's just the fact that I lost control of the bot and can't debug.
Also I tried going to https://dev.botframework.com/bots?id=<bot-name> but the bot is too old to be displayed it seems.
I have a Teams app with bot.
Recently, multiple prospects started to complain about not being able to install the app properly. The integration highly depends on botframework sending messages to the API that I host on my end (not Azure).
Then I checked the https://dev.botframework.com/bots and couldn't find my bot. Actually I couldn't find it on all my developer Azure account too. It just disappeared with no option to see logs or debug in other ways.
So I have now for existing clients working bot that I can't access myself. Got directed to this forum for help.
Any ideas on what could be the next steps?
I tried creating another bot through Azure and use it for resubmitting the app to Teams Appsource. However, the validation team says that then the app will stop working for existing tenants.
I even added double credentials support for 2 different bots: legacy and the new one.
But I think the roots are not here. It's just the fact that I lost control of the bot and can't debug.
Also I tried going to
https://dev.botframework.com/bots?id=<bot-name>but the bot is too old to be displayed it seems.How to return back the control of my own bot?