"conversation ended" error which leads to send failed error for user message

[SanKumar0632]

Is it an issue related to Adaptive Cards?

No

Is this an accessibility issue?

No

What version of Web Chat are you using?

Latest production

Which distribution are you using Web Chat from?

NPM

Which hosting environment does this issue primarily affect?

Web apps

Which browsers and platforms do the issue happened?

Platform: iOS/iPadOS

Which area does this issue affect?

Protocol or service

What is the public URL for the website?

https://healo.infiheal.com/

Please describe the bug

Inside Safari browser in IOS, when I open the keyboard I can see the "conversation ended" error using Xcode with Webinspect, then if I send a message it is not sent or arbitrarily gets sent and shows "Send Faliled Retry".

Do you see any errors in console log?

Uncaught Error: conversation ended
    at ./node_modules/botframework-directlinejs/lib/directLine.js (directLine.ts:435:1)
    at options.factory (react refresh:6:1)
    at __webpack_require__ (bootstrap:24:1)
    at fn (hot module replacement:62:1)
    at ./node_modules/botframework-webchat/lib/createDirectLine.js (createDirectLine.ts:1:1)
    at options.factory (react refresh:6:1)
    at __webpack_require__ (bootstrap:24:1)
    at fn (hot module replacement:62:1)
    at ./node_modules/botframework-webchat/lib/index-minimal.js (index-minimal.ts:24:1)
    at options.factory (react refresh:6:1)

How to reproduce the issue?

1.go to the url https://healo.infiheal.com/ in an iphone 12 2.Scrolldown to see the type box and tap on it to type 3.See error in console

What do you expect?

It should not give the uncaught error "conversation ended".

What actually happened?

The error comes in console whenever I try to open the keyboard to type and message send fails

Do you have any screenshots or recordings to repro the issue?

No response

Adaptive Card JSON

No response

Additional context

We are using the npm package botframework-webchat to integrate the bot ui in react frontend.

[Yokee-ss-hh]

I am facing the same issue. @SanKumar0632 Did you resolved the issue ? If YES, Can you update the solution in the comments.