OEvgeny
commented
5 months ago After some tests I found that there is no DNS IPv6 AAAA Record for the https://cdn.botframework.com
Tagging @tracyboehrer to see who owns BotFramework CDN to make the change
This makes the domain not possible to resolve in ipv6 only networks, thus the CDN is not ipv6 ready
As a workaround, you could try using a different CDN providing WebChat package distributed through NPM. E.g.: https://www.unpkg.com/botframework-webchat@latest/dist/webchat.js
elopezanaya
Is it an issue related to Adaptive Cards?
No
Is this an accessibility issue?
No
What version of Web Chat are you using?
Latest production
Which distribution are you using Web Chat from?
Bundle (webchat.js)
Which hosting environment does this issue primarily affect?
Web apps
Which browsers and platforms do the issue happened?
Browser: Edge (latest), Browser: Chrome (latest), Browser: Firefox (latest)
Which area does this issue affect?
Protocol or service
What is the public URL for the website?
No response
Please describe the bug
when a customer is using only IPV6, the CDN for webchat is not reachable
https://cdn.botframework.com/botframework-webchat/latest/webchat.js
Do you see any errors in console log?
No response
How to reproduce the issue?
just disable IPV4 and ensure you are using only IPV6, then try to access to the CDN
What do you expect?
the cdn to be reachable...
What actually happened?
CDN is not reachable , therefore the JS is not reachable
Do you have any screenshots or recordings to repro the issue?
https://cdn.botframework.com/botframework-webchat/latest/webchat.js
Adaptive Card JSON
No response
Additional context
No response