search

microsoft / MHA

Message Header Analyzer Add-in For Outlook
MIT License
284 stars 52 forks source link

MHA suddenly missing header analysis information #956

Closed jimbotechsys closed 6 months ago

jimbotechsys commented 6 months ago

For about the last week, MHA show no information at all (except Original Headers) on the Summary tab, only one server on the Received tab, the Antispam tab template is void of any analysis data, Other is completely blank and the Copy function only shows one of the transit (originating?) servers.

I have tried changing the UI style but it made no difference. I have uninstalled the Add-In, rebooted, reinstalled the Add-In and the issue persists.

This is a very small shop on O365 E3 for all users and no changes have been made for at least 2 months.

ajfurber commented 6 months ago

I've also experienced exactly the same behaviour over the past week or so.

adamtlittleFF commented 6 months ago

I'm seeing the same behavior across multiple tenants. In the diagnostic messages all refer to a REST permissions issue.

johnrkellgren commented 6 months ago

I've heavily used MHA for the past couple of years and whatever has happened to this valuable add-in makes interpreting the header usage on these emails very difficult and extremely time-consuming.

asheroto commented 6 months ago

I have also experienced this issue. The issue has also been reported on Microsoft's forums: https://answers.microsoft.com/en-us/outlook_com/forum/all/mha-message-header-analyzer-no-longer-working-on/4b87ceaa-74e8-45c4-b105-bc5669fb6d5a

BobThompsonLV commented 6 months ago

We experience the same problem using the installed Outlook for Office 365, New Outlook, and the web client. Does this have anything to do with this change? https://admin.microsoft.com/AdminPortal/home?ref=MessageCenter/:/messages/MC734315

stephenegriffin commented 6 months ago

sorry - bad update - reverted

asheroto commented 6 months ago

Awesome, looks like it's fixed now, working on mine.

Thanks @stephenegriffin

johnrkellgren commented 6 months ago

Thank you so very much. Not only is it now very usable, but I like the visual layout better than the previous version--what a time saver. Have a great 2024...

BobThompsonLV commented 6 months ago

Mine is working, too. I will follow up with my coworkers.

stephenegriffin commented 6 months ago

Fix deployed - sorry about missing this report earlier