search

microsoft / Microsoft-OpenXR-Unreal

An Unreal Engine game plugin providing additional features available on Microsoft's Mixed Reality devices like the HoloLens 2 when using OpenXR.
MIT License
160 stars 51 forks source link

Holographic Remote Player v2.7.3.0. Disconnect : Transport connection was closed due to the requested video format not being available #38

Open dm3942 opened 2 years ago

dm3942 commented 2 years ago

Holographic Remote Player v2.7.3.0.
Error message appears on the hololen when trying to connect from UE 4 editor. Disconnect : Transport connection was closed due to the requested video format not being available

Editor: Unreal Engine 4.27 (Have also tried unity, and UE 4.26 and UE 5). With Microsoft OpenXR plugin and Tool kits. Version 1.1.8.

Computer: HP ProBook 450 G8 Laptop NVIDIA GeForce MX450, i7 11th Gen. NVIDIA Driver 472.42

HEVC Extensions installed on both, Laptop and Hololens 2. Systems rebooted. Then Holographic remoting app reinstalled oh hololens after adding extensions.

UE 4 - Connect settings 2022-02-08 10_51_47-Project_Unreal_Hololens

Error on Hololens 2 when trying to connect 20220204_221626_HoloLens

HEVC Extension installed on Windows 10 21H2. PowerShell_GetAppx

See https://github.com/microsoft/MixedRealityToolkit-Unity/issues/8214 for additional information.

fieldsJacksonG commented 2 years ago

Looking at the linked thread it looks like you may have narrowed this down to your GPU not supporting H265. Changing the "Connection Codec" dropdown to "H264" might resolve this.

dm3942 commented 2 years ago

Might work for others, but when I tried that it didn't help. Thanks for the suggestion.

Get Outlook for Androidhttps://aka.ms/ghei36

From: Jackson Fields @.> Sent: Saturday, February 12, 2022 5:07:59 PM To: microsoft/Microsoft-OpenXR-Unreal @.> Cc: Daniel M @.>; Author @.> Subject: Re: [microsoft/Microsoft-OpenXR-Unreal] Holographic Remote Player v2.7.3.0. Disconnect : Transport connection was closed due to the requested video format not being available (Issue #38)

Looking at the linked thread it looks like you may have narrowed this down to your GPU not supporting H265. Changing the "Connection Codec" dropdown to "H264" might resolve this.

— Reply to this email directly, view it on GitHubhttps://github.com/microsoft/Microsoft-OpenXR-Unreal/issues/38#issuecomment-1037011295, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AEG2NRMYQQNOAKE6GZSQAWDU2X2L7ANCNFSM5N2PPNVQ. Triage notifications on the go with GitHub Mobile for iOShttps://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Androidhttps://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub. You are receiving this because you authored the thread.Message ID: @.***>

fieldsJacksonG commented 2 years ago

Does the OpenXR remoting sample here work for you: https://github.com/microsoft/MixedReality-HolographicRemoting-Samples/tree/main/remote_openxr