search

microsoft / MicrosoftEdge-Extensions

This is a community space for Microsoft Edge Add-ons developers, to share resources and information about building, publishing and growing their Microsoft Edge extension.
MIT License
141 stars 125 forks source link

No access to our own store item #170

Open marvinocean opened 2 months ago

marvinocean commented 2 months ago

Dear Developer Support of Microsoft Edge Extensions,

I am the managing director of the OceanHero GmbH which is the owner of oceanhero.today and also the oceanhero extension (https://microsoftedge.microsoft.com/addons/detail/oceanhero-save-our-ocean/ffilhkdaaipeaedlcappdbldhnpddjjn

Unfortunately, we don't have access anymore to the extension. I tried logging in with my normal Microsoft account (marvin.burman@oceanhero.today) but the extension is not shown in the partner portal (https://partner.microsoft.com/dashboard/v2/home).

Could you help us to identify the right user account and potentially assign the item to my existing microsoft account (marvin.burman@oceanhero.today)?

We would like to publish an update.

Best, Marvin

ManikanthMSFT commented 1 month ago

Hi @marvinocean, could you please send us an email here along with your Extension Name and Store ID? This information will help us assist you further.