microsoft / PowerToys

Windows system utilities to maximize productivity
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Keyboard Manager not remapping 80% of shortcuts since last week #15167

Closed kleenkanteen closed 1 year ago

kleenkanteen commented 2 years ago

Microsoft PowerToys version

0.51.1

Running as admin

Area(s) with issue?

Keyboard Manager

Steps to reproduce

Start up computer and try the shortcuts that I have, they should work. Wait 20 minutes or so and the indicated ones stop working.

✔️ Expected Behavior

Remaps shortcuts.

❌ Actual Behavior

No effect.

Other Software

I am using the iris keyboard which has a microcontroller on it which I can flash a custom layout to it which I did. But keyboard manager has been working fine for the past 6 months I had this keyboard with it. Just in the past week the following shortcuts marked as red have not been working since a little while after the computer is booted up (20 minutes after as I write this) :

not working

I had the previous version or the 2nd previous one installed and this problem happened. I updated it a few days ago to the latest and the problem persists. The problem occurs a little while after my computer is running, about 20 minutes just now. I have closed powertoys, clicked exit from the system tray, and searched it in the start menu and restarted it, doesn't fix it.

I have not installed any new programs in the last week except Logitech G Hub. But I don't see how it would conflict, it has no keyboard shortcuts. I had it installed a year ago and both worked fine. I did exit both G Hub and powertoys and then launched just powertoys but same issue. I will try uninstalling G Hub and try but I doubt it is causing any issues. Odd how some shortucts work and some don't.

Log file: PowerToysReport_2021-12-26-14-17-13.zip

Edit: So it's been 5 hours since this post and my computer has been on the whole time, and all shortcuts work. I don't know when they started working since. Logitech G Hub is open in the system tray so no conflict there.

Second log file: PowerToysReport_2021-12-26-20-07-02.zip

Edit 2: 1 hour after the previous edit, original issue has resurfaced, same keys not working. Did not change anything, am surfing the web as before. Another log file: PowerToysReport_2021-12-26-21-03-25.zip

Edit 3: So 2 days after, right now I've been using my pc for 7 hours and it works fine right now.

Edit 4: Since 2 days after making this post, keyboard manager working fine for 4 days now. Odd, will close this for now then.

crutkas commented 2 years ago

What caused you to close the issue

kleenkanteen commented 2 years ago

Problem stopped occurring for a few days, will reopen if it happens again

kleenkanteen commented 2 years ago

The issue has resurfaced and I updated to latest version just now, same issue. Been on computer for hours.

TheJoeFin commented 1 year ago

Can you confirm this issue is still relevant in v0.73? /needinfo

kleenkanteen commented 1 year ago

Haven't faced this issue in a long time, same shortcuts work perfectly