search

microsoft / PowerToys

Windows system utilities to maximize productivity
MIT License
110.19k stars 6.49k forks source link

Sometimes Fancy Zones not working at all #16683

Open CrazyWolf13 opened 2 years ago

CrazyWolf13 commented 2 years ago

Microsoft PowerToys version

0.56.1

Running as admin

Area(s) with issue?

FancyZones

Steps to reproduce

Sometimes after long sessions on my pc (like 8hours )

✔️ Expected Behavior

Fancy zones should work alaways if activated LOL

❌ Actual Behavior

Sometimes just out of nowhere fancy zones doesn't work anymore, then i have to start the power toys settings and disable and reenable then it works again. i don't know how to explain more ut does just happen sometimes out of nowhere.

Other Software

No response

SeraphimaZykova commented 2 years ago

Can you please attach a bug report to help us investigate the issue?

SeraphimaZykova commented 2 years ago

/bugreport

ghost commented 2 years ago

Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!
Report Bug

SeraphimaZykova commented 2 years ago

Probably similar to https://github.com/microsoft/PowerToys/issues/16663, but I'm not sure.

CrazyWolf13 commented 2 years ago

I don't even have this icon there lol but start on windows is on and admin mode also

SeraphimaZykova commented 2 years ago

I don't even have this icon there

Does PowerToys work? And did you look here? image

CrazyWolf13 commented 2 years ago

Yes PowerToys does work fancy zones right now too but there is no icon in tray

SeraphimaZykova commented 2 years ago

Please do me a favor, if it happens again. Right after you open settings and restart FancyZones (you open settings by clicking on the tray icon, right?), create a bug report and upload it here. This step is essential for further investigation. And it would be nice to check first if the PowerToys and FancyZones are working in Task Manager. Just to be sure that both processes are still working.

CrazyWolf13 commented 2 years ago

image

Seems to work But i still don't have a tray icon lol

franky920920 commented 2 years ago

Can you try to run %ProgramFiles%\PowerToys\Tools\BugReportTool.exe in the terminal and see if there is any file generated and any message on the terminal?

franky920920 commented 2 years ago

/needinfo

ghost commented 2 years ago

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.

CrazyWolf13 commented 2 years ago

PowerToysReport_2022-03-08-12-15-26.zip The Porblem was caused by TaskbarX tray icon i diabled TaskbarX tray icon now the icon is showing up But still sometimes fancy zones does not work

danielfrancoreal commented 2 years ago

Hi everyone, I've been facing the same problem, several times a day... so I have to open Power Toys, disable the function, wait a few seconds and enable it again.

The problem happens when I'm dragging windows between monitors and at some point FancyZones crashes.

As soon as it happens I will issue a report about the bug, I will attach prints as well.

CrazyWolf13 commented 2 years ago

Same for me, if i drag over monitors it crashes sometimes

danielfrancoreal commented 2 years ago

Sometimes I think it may be because I work with many tabs in chrome.. but I don't believe it could be the cause, it could be some process running in parallel from other software, but I couldn't identify if it could be in fact!

We have gone through numerous updates and the problem persists, but I will report the bug as soon as it happens, it took me a while to find the community here.

SeraphimaZykova commented 2 years ago

The problem happens when I'm dragging windows between monitors and at some point FancyZones crashes.

Thanks for the new info! Every detail can help, so feel free to share any related information.

CrazyWolf13 commented 2 years ago

So what should i do next if it happens again? Log files upload?

SeraphimaZykova commented 2 years ago

So what should i do next if it happens again? Log files upload?

image

danielfrancoreal commented 2 years ago

I send everything to this email, in addition to the log generated in the task manager, should I send the zip file generated in the program report in the hidden window bar?!

danielfrancoreal commented 2 years ago

The bug happened to me just now, but I couldn't take a screenshot, my PC crashed and I had to log out and log in again... as soon as the bug happens again, I'll know how to proceed!

danielfrancoreal commented 2 years ago

Então, o que devo fazer a seguir se acontecer novamente? Carregar arquivos de log?

  • Crie e anexe aqui um relatório de bug.
  • No gerenciador de tarefas, vá para o processo PowerToys.FancyZones, clique com o botão direito e crie o arquivo de despejo. Você pode me enviar diretamente por e-mail para seraphima@janeasystems.com

imagem

The bug happened again, I just reported it to the indicated email... I'm waiting for updates. Unfortunately I didn't get a screenshot, but I sent all possible bug reports.

danielfrancoreal commented 2 years ago

bug

I got a screenshot, when Fancyzones crashes the screen looks like this... having to close the program many times and start again to get back to normal. But counting the hours until it happens again!

danielfrancoreal commented 2 years ago

Waiting for solution in the next software updates...

CrazyWolf13 commented 2 years ago

For me just nothing happend if i dragged a window with holding shift But since i made this post i never experienced again maybe its fixed?

CrazyWolf13 commented 2 years ago

Hello Power Toys Team @danielfrancoreal send logs and so will you look into it or what else? @SeraphimaZ @franky920920

franky920920 commented 2 years ago

@CrazySaft We'll definitely look into these, but we do prioritize work as we're a small team. :)

danielfrancoreal commented 2 years ago

For me just nothing happend if i dragged a window with holding shift But since i made this post i never experienced again maybe its fixed?

Sorry for the delay in responding, I didn't see the notification in my email... I leave the window placement automatic, I'm always dragging windows between monitors. I noticed the bug happen a few times since then!

danielfrancoreal commented 2 years ago

Recently, I had to move my computer and use only one monitor for a while, the bug didn't happen again... now I'm back with 3 monitors, if it happens again I'll report.!

plante-msft commented 3 months ago

Is this issue still reproducible?

/needinfo

CrazyWolf13 commented 3 months ago

@plante-msft Thx for the reply, for me it's rather less of a problem, as those problems barely ever occur anymore.

For me it's kinda hard, as those issues seem to appear random, but could also be caused like after updates the fancyzones process is not correctly started and needs to be restartet, which is currently my main guess.