[Renamer/Resizer] No context menu in Windows 10

[Mooongi]

Microsoft PowerToys version

0.71.0

Installation method

GitHub

Running as admin

No

Area(s) with issue?

Image Resizer, PowerRename

Steps to reproduce

I have installed the software without in normal user, no admin mode. When I do a "Right click" on a picture, nothing apear for resize.

✔️ Expected Behavior

Right click, context menu resize

❌ Actual Behavior

No context menu

Other Software

No response

[Mooongi]

[stefansjfw]

Hi, could you attach /bugreport? Thanks!

[microsoft-github-policy-service[bot]]

Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!

[Mooongi]

Hey @stefansjfw

I don't know why, but i have a error when I want upload file..

[stefansjfw]

Hm, weird. I don't know why is that. Can you try again? If not , let's try manually:

• Does disabling/enabling does anything for both ImageResizer/PowerRename?
• Does Shift + Right click on some file shows PowerRename?
• Try restarting explorer.exe from TaskManager. Does it help? /needinfo

[Mooongi]

Power rename dont apear too Reboot precess : no change Disable/enable in settings : no change

[zhoufan9747]

I encountered the same problem. This is the log PowerToysReport_2023-08-02-08-26-04.zip

[Mooongi]

Updated to 0.72.0 -> Problem still present

[stefansjfw]

@Mooongi Could you try attaching /bugreport again? Thanks

[microsoft-github-policy-service[bot]]

Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!

[stefansjfw]

Also, @zhoufan9747 @Mooongi how did you install v71? By auto-update, running PowerToys installer manually or some other way? Thanks

[Mooongi]

I can't upload report file.. I don't now why

[Mooongi]

Also, @zhoufan9747 @Mooongi how did you install v71? By auto-update, running PowerToys installer manually or some other way? Thanks

For me, it's the first install on this PC

[stefansjfw]

Can you open bug report .zip and copy the content of registry-report-info.txt file here ?

[Mooongi]

registry-report-info.txt

[stefansjfw]

Hm, that one is empty. It shouldn't be. Can you check if following registry key exists HKEY_CLASSES_ROOT\CLSID\{51B4D7E5-7568-4234-B4BB-47FB3C016A69}\InprocServer32 ? And what is the value there? /needinfo

[Mooongi]

[stefansjfw]

Does the file shown there exist on your machine?

[Mooongi]

Yes

[zhoufan9747]

Also, @zhoufan9747 @Mooongi how did you install v71? By auto-update, running PowerToys installer manually or some other way? Thanks

Reference in

it's the first install on this PC

[btbaxter]

PowerToysReport_2023-09-02-08-12-58.zip Same issue v73 - first install via downloaded release (PowerToysUserSetup-0.73.0-x64.exe). Running as admin. Confirmed the presence of the DLL referenced in the registry. Tried reboot, tried updating settings, tried shift+right click, tried disabling/enabling. Nothing worked. Report attached. You'll see in the report that I eventually disabled PowerRename as a final troubleshooting step to focus on ImageResizer, but the problem existed for both. I just uninstalled the per-user version and installed the machine-wide version, and the options were immediately available.

[copycatcode]

I had the same problem. I'm not sure if I had the per-user version installed before, but after installing the machine-wide version, I see the power rename, locksmith menu.

[Jay-o-Way]

[!IMPORTANT] Installing PowerToys with methods other than the installer from Github may not register the context menu shell extensions.

https://github.com/microsoft/PowerToys/issues/29951#issuecomment-1849035741

[dimsumcookie]

im having the same issue. there are no option for powerrename in the drop down menu... im using the version from github PowerToysUserSetup-0.78.0-x64.exe PowerToysReport_2024-03-01-01-45-06.zip

[ihan97]

Same issue here. PowerRename and File Locksmith does not appear in default context menu. PowerToysReport_2024-04-20-00-40-07.zip

[swcd01]

Same issue - no Image Resizer or PowerName context option on right click. As stated above by btbaxter, uninstalled ver 0.82.1, downloaded and reinstalled using the "Machine - wide x.64" file. Worked immediately. I've been Googling for the last 2 hours until i found btbaxter's reply. Tried it and it worked beautifully. Thanx btbaxter!!!