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microsoft / PowerToys

Windows system utilities to maximize productivity
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Preview Pane displaying "Unable to preview file" #29644

Open walker93 opened 1 year ago

walker93 commented 1 year ago

Microsoft PowerToys version

0.75.1

Installation method

WinGet

Running as admin

Yes

Area(s) with issue?

File Explorer: Preview Pane

Steps to reproduce

  1. Selecting a file to preview not handled by windows or thind party tools display "Preview not avaiable" in the pane
  2. Enable preview pane handlers in Powertoys
  3. The preview pane now shows "Unable to preview file"

Webview2 Runtime is installed. PowerToysReport_2023-11-02-17-04-22.zip

✔️ Expected Behavior

To preview files like in peek but in the preview pane

❌ Actual Behavior

preview pane is showing the error "Unable to preview file" when handled by powertoys It happens with Monaco, md files, svg, ecc. Not sure for Pdf since I use Adobe Acrobat.

Other Software

Adobe Acrobat is used to preview PDF and I disabled PDF previews in PowerToys

Wikiwix commented 1 year ago

Could this be an issue with the new Explorer UI?

I experience the issue with the new Explorer UI enabled (the PC is new, so I do not know whether this is actually the cause.

walker93 commented 1 year ago

It could be, i didn't have the problem on Win10. Until proven otherwise we should probably consider this issue as Win11 only.

Kmfernan5 commented 1 year ago

fix?

ed-so commented 10 months ago

Similar problem here, when i move the separator i see the preview but in a smaller area

fKukVTYndh

S-Yuan137 commented 5 months ago

There is a workaround. I find the preview of Explorer will work when the pdf preview in PowerToys is disabled. image

walker93 commented 5 months ago

There is a workaround. I find the preview of Explorer will work when the pdf preview in PowerToys is disabled. image

Of course, it will work for PDFs when there is another preview handler like Adobe and you disable the PowerToys pdf Handler

dimateos commented 2 weeks ago

Same issue, none of the previews work in my office PC:

Wikiwix commented 2 weeks ago

In one of the other issues on this a workaround (for some) was posted: This behaviour only happen if Power Toys are installed for an individual user. If it is installed on the system level, the preview gets shown (this solved it for me). Obviously not something everyone is allowed to do.

ed-so commented 2 weeks ago

Hello now I have found a workaround for the problem, at least for my 2 screen setup. The scaling of my Win10 notebook display is set to 125%, the scaling of the connected monitor is 100%. In this setup the error occurs. If I set the scaling on both monitors to the same value, the preview works perfectly.

😁