microsoft / PowerToys

Windows system utilities to maximize productivity
MIT License
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The screen went black for a few seconds and then a message appeared #32445

Closed Hiroki777-git closed 5 months ago

Hiroki777-git commented 5 months ago

Microsoft PowerToys version

0.80.1.0

Installation method

PowerToys auto-update

Running as admin

Yes

Area(s) with issue?

General

Steps to reproduce

It said that please report this bug to PowerToys GitHub repository.

以下にバグを提出してください: PowerToys GitHub リポジトリ。

2024-04-14.txt

Version: 0.80.1.0 OS Version: Microsoft Windows NT 10.0.19045.0 IntPtr Length: 8 x64: True Date: 2024/04/14 9:57:42 Exception: System.Runtime.InteropServices.COMException (0xD0000701): 0xD0000701 at Standard.NativeMethods.DwmExtendFrameIntoClientArea(IntPtr hwnd, MARGINS& pMarInset) at System.Windows.Shell.WindowChromeWorker._ExtendGlassFrame() at System.Windows.Shell.WindowChromeWorker._UpdateFrameState(Boolean force) at System.Windows.Shell.WindowChromeWorker._HandleDwmCompositionChanged(WM uMsg, IntPtr wParam, IntPtr lParam, Boolean& handled) at System.Windows.Shell.WindowChromeWorker._WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

GPU: Radeon RX 580 Series (4GB) RAM: 32GB

I have no idea how to reproduce. The PowerToys was idle. The screen went black for a few seconds while encoding a video on AviUtl video editor. This message popped up when the screen turned on. And AMD Bug Report Tool popped up at the same time and told me that the AMD Software detected the driver was timed out in system.

AMD Bug Report Tool: システムでドライバーのタイムアウトが発生したことが、AMDソフトウェアで検出されました。

Then AMD Software notified me that "Default performance tuning settings have been restored due to an unexpected system failure."

予期しないシステム障害により、デフォルトのパフォーマンス チューニング設定が復元されました。

I suspect it's an issue with the graphics driver rather than the PowerToys. There were similar reports in Issues, but I report this in hopes that the AMD error that occurred at the same time might give some clues. Thank you for the wonderful app.

✔️ Expected Behavior

No problems occur.

❌ Actual Behavior

The screen went black for a few seconds.

Other Software

No response

Aaron-Junker commented 5 months ago

/dup #30769

microsoft-github-policy-service[bot] commented 5 months ago

Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!