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microsoft / PowerToys

Windows system utilities to maximize productivity
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Installing V0.80.1 and V0.80.0 keep failing on MSI installation #32628

Closed nirziv closed 1 week ago

nirziv commented 3 weeks ago

Microsoft PowerToys version

0.80.1

Installation method

PowerToys auto-update

Running as admin

Yes

Area(s) with issue?

General

Steps to reproduce

Using the auto update click to install -> installation starts and when it gets to MSI installation it fails with Invalid Drive: Y:\ Same failure happens if I download from github . Same failure happens if I uninstall older version (0.79) and trying to install 0.80.X

✔️ Expected Behavior

installation will be successful

❌ Actual Behavior

installation fails. When using the auto update it just closes / crashes. When downloading the installation file it shows a popup error saying Invalid Drive: Y:\

Other Software

No response

nirziv commented 3 weeks ago

Including logs from the installation attempt

powertoys-bootstrapper-msi-0.80.1_20240426120156.zip

Also, trying to reinstall 0.79 works just fine.

cvanbeek13 commented 3 weeks ago

I also cannot install version 0.80.1. Here is my installation log. Installing 0.79.0 worked fine.

davidegiacometti commented 3 weeks ago

Hi @nirziv From version 0.80.0 PowerToys is shipped with a Desired State Configuration PowerShell module. PowerShell modules for the users are installed in the documents folder.

Is Y:\My Documents the path of your documents folder? Are you able to open it from Explorer? MSI (s) (0C:DC) [12:01:59:145]: SHELL32::SHGetFolderPath returned: Y:\My Documents

@cvanbeek13 can you also share the MSI log? C:\Users\cvanbeek\AppData\Local\Temp\powertoys-bootstrapper-msi-0.80.1_20240426134111_001_PowerToysUserSetup_0.80.1_x64.msi.log

/needinfo

cvanbeek13 commented 3 weeks ago

@cvanbeek13 can you also share the MSI log? C:\Users\cvanbeek\AppData\Local\Temp\powertoys-bootstrapper-msi-0.80.1_20240426134111_001_PowerToysUserSetup_0.80.1_x64.msi.log

Yes here is that file: powertoys-bootstrapper-msi-0.80.1_20240426134111_001_PowerToysUserSetup_0.80.1_x64.msi.log

One thing to note is that my company puts our Documents folder on an NFS. Not sure if something changed in 0.80.0 that would cause the installation to fail in that case.

davidegiacometti commented 3 weeks ago

@cvanbeek13 can you also share the MSI log? C:\Users\cvanbeek\AppData\Local\Temp\powertoys-bootstrapper-msi-0.80.1_20240426134111_001_PowerToysUserSetup_0.80.1_x64.msi.log

Yes here is that file: powertoys-bootstrapper-msi-0.80.1_20240426134111_001_PowerToysUserSetup_0.80.1_x64.msi.log

One thing to note is that my company puts our Documents folder on an NFS. Not sure if something changed in 0.80.0 that would cause the installation to fail in that case.

Seems to be #32341 but the error is different.

MSI (s) (EC:94) [13:41:18:207]: Note: 1: 2303 2: 5 3: \\tda-server08\Users\ 
MSI (s) (EC:94) [13:41:18:207]: Note: 1: 1325 2: Documents 
Action start 13:41:18: CostFinalize.
MSI (s) (EC:94) [13:41:19:888]: Product: PowerToys (Preview) -- Error 1325. 'Documents' is not a valid short file name.

Error 1325. 'Documents' is not a valid short file name.
nirziv commented 1 week ago

sorry for the delay response, for some reason i missed the emails. The Y drive is a network drive. I can access it normally from explorer