PowerToys fancy zones resets some settings after reboot

insidertradingai commented 4 months ago

Microsoft PowerToys version

v0.81.0

Installation method

PowerToys auto-update

Running as admin

Yes

Area(s) with issue?

FancyZones

Steps to reproduce

Problem Statement: After restarting the PC, the Fancy Zones configuration for two of the six connected monitors changes unexpectedly. Specifically, the zone settings for Screen 2 always move to Screen 4, while Screen 3 retains its configuration.

Steps to Reproduce:

Connect six monitors to the PC. Configure Fancy Zones on Screen 2 and Screen 3. Restart the PC. Observe the Fancy Zones configuration. Expected Behavior:

Screen 2 and Screen 3 should retain their Fancy Zones settings after a restart. Actual Behavior:

Screen 3 retains its Fancy Zones settings. Screen 2’s Fancy Zones settings move to Screen 4 after a restart. System Configuration:

Number of monitors: 6 Operating System: [Specify OS version] Fancy Zones version: [Specify version] Steps Taken to Troubleshoot:

Verified all monitors are correctly connected. Checked and updated graphics card drivers. Reconfigured Fancy Zones settings before restarting.

✔️ Expected Behavior

Screen 2 and Screen 3 should retain their Fancy Zones settings after a restart.

❌ Actual Behavior

Screen 3 retains its Fancy Zones settings. Screen 2’s Fancy Zones settings move to Screen 4 after a restart.

Other Software

Windows 10 Pro

github-actions[bot] commented 4 months ago

Hi I'm an AI powered bot that finds similar issues based off the issue title.

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it. Thank you!

Closed similar issues:

Zone assignment for multiple monitors do not stick after reboot. (#26236), similarity score: 0.85
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Fancy Zone settings being reset (#13120), similarity score: 0.85
Fancy Zones Resetting to Default on Computer Restart (#26109), similarity score: 0.85
PowerToys(fancyzones) resets everytime Windows boots (#13328), similarity score: 0.85

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SeraphimaZykova commented 4 months ago

/bugreport

insidertradingai commented 4 months ago

PowerToysReport_2024-05-23-07-54-44.zip

Oops, sorry about that. I meant to include the Bug Report in the initial post. The Bug Report is attached.

SeraphimaZykova commented 4 months ago

@insidertradingai Thank you for the report! I've looked into it and noticed differences in monitor IDs and serial numbers on initialization. I'd like to clarify: did you reconnect or reposition monitors? /needinfo

insidertradingai commented 4 months ago

@SeraphimaZykova Thank you for your response. I’m a bit unclear about what you’re asking. To clarify, I haven’t recently rearranged the screens if that’s what you’re referring to.

SeraphimaZykova commented 4 months ago

@SeraphimaZykova Thank you for your response. I’m a bit unclear about what you’re asking. To clarify, I haven’t recently rearranged the screens if that’s what you’re referring to.

Sorry for being unclear. By reconnection, I meant did you unplug and plug back your monitors?

insidertradingai commented 4 months ago

@SeraphimaZykova Thank you for your response. I’m a bit unclear about what you’re asking. To clarify, I haven’t recently rearranged the screens if that’s what you’re referring to.

Sorry for being unclear. By reconnection, I meant did you unplug and plug back your monitors?

@SeraphimaZykova thanks for the clarification. No I did not unplug and plug back your monitors. Should I try that to fix it?

SeraphimaZykova commented 4 months ago

No I did not unplug and plug back your monitors. Should I try that to fix it?

No, unfortunately, that won't help. I was trying to identify the reason for the issue. It seems the problem is related to the serial numbers of the monitors. I'll investigate further.

insidertradingai commented 4 months ago

Still having issues even after the most recent update v0.81.1 it's so frustrating. Any help would be greatly appreciated [PowerToysReport_2024-05-30-08-07-31.zip](https://github.com/microsoft/PowerToys/files/15500346/PowerToysReport_2024-05-30-08-07-31.zip)

insidertradingai commented 3 months ago

I still haven't found a solution and the problem persists. Should I Uninstall and Reinstall PowerToys?

Any suggestions or recommendations would be greatly appreciated.

microsoft / PowerToys