microsoft / PowerToys

Windows system utilities to maximize productivity
MIT License
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Power Toys keeps crashing my games #35776

Open TophC7 opened 1 week ago

TophC7 commented 1 week ago

Microsoft PowerToys version

0.86.0

Installation method

Microsoft Store

Running as admin

Yes

Area(s) with issue?

General

Steps to reproduce

I am not sure whats the trigger other than having power toys running and playing any slightly or very demanding game. I do have a suspicion that it has to do with fancy zones, since the last thing I see every single crash is the a fancyzones "Columns" template. Before the pc restarts and freezes a grey screen with the outlines of the zone appears.

This report is from right after the PC crashed and restarted. PowerToysReport_2024-11-05-11-46-10.zip

✔️ Expected Behavior

Not crashing...

❌ Actual Behavior

Games crash randomly when running Power Toys at the same time.

Other Software

The most recent game that's been causing this is Dragon Age Veilguard and its been causing it A LOT more than other games I've played. Basically every play through crashes. Another recent one was Baldurs Gate but dragon age crashes more. Ones that have crashed before once of twice are games like League, Minecraft, COD6, Risk or Rain.

SeraphimaZykova commented 1 week ago

Hi @TophC7, I'm looking into your report. To ensure we're searching for the root of the problem in the right direction, could you please confirm if disabling FancyZones in the settings stops games from crashing? The report shows that FancyZones detected Dragon Age The Veilguard, but it seems that it did nothing with that window.

/needinfo

TophC7 commented 5 days ago

So I did try PowerToys on with FancyZones off and it did not Crash as fast as it did with FZ on (5-10 min) but it still crashed like maybe 20-30 mins in. The game has crashed well over 10 times with PT, FancyZones or not, sometimes just cuz I forget to exit PW but yeah

SeraphimaZykova commented 4 days ago

So I did try PowerToys on with FancyZones off and it did not Crash as fast as it did with FZ on (5-10 min) but it still crashed like maybe 20-30 mins in. The game has crashed well over 10 times with PT, FancyZones or not, sometimes just cuz I forget to exit PW but yeah

Thank you for providing that clarification. Since you have continued to experience crashes even with FancyZones disabled, it appears that FancyZones is not causing the issue. To further investigate the issue related to PowerToys, I would like to ask if it can be reproduced without PowerToys running. If the issue does not occur without PowerToys, I suggest exploring the modules one by one to identify the exact cause. Thank you! /needinfo