microsoft / PowerToys

Windows system utilities to maximize productivity
MIT License
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[VideoConferenceMute] known issues in 0.48 #6246

Closed enricogior closed 3 years ago

enricogior commented 4 years ago

NOTE: the application preview (Teams, Meet, etc.) may show the overlay image flipped horizontally but that is expected, the image will show correctly to the other people on the call.

Known issues in 0.48

Status toolbar:

Camera overlay image:

crutkas commented 4 years ago

Was doing a toggle and i don't think we're stopping the bubble through for keyshortcuts. I was working on the release notes and in a meeting and the hotkey was bubbling down to the text box.

enricogior commented 4 years ago

~Hotky info is missing:~ EDIT: this is now fixed https://github.com/microsoft/PowerToys/pull/6432

crutkas commented 4 years ago

classic OneNote overrides Win+N and causes one of their notes to pop up

niels9001 commented 4 years ago

I'm getting a green flickering screen when using the integrated webcam on my Lenovo P52. @enricogior Let me know if you need some webcam information or want to test out stuff.

enricogior commented 4 years ago

@niels9001 I also have a Lenovo laptop and I have the same problem, hopefully we will have a fix soon.

EdgeOfControl commented 4 years ago

image On a Surface device with a 3:2 aspect ratio screen the scaling for the toolbar is off and makes it really hard to read the text on it.

nvdweem commented 4 years ago

Not sure if this is part of "with some webcams, it fails to properly forward the video stream", but VideoConference doesn't see my virtual webcam: image

MS Teams does: image

enricogior commented 4 years ago

@nvdweem thank you for reporting the problem.

ZackStone commented 4 years ago

An option to hide the mic/cam notification after X seconds, even if they are disabled, should be useful. I always keep them disabled and only enable them when I need them.

Thank you guys, this app is great! : )

enricogior commented 4 years ago

@ZackStone this issue is for actual bug, for suggestion, please use https://github.com/microsoft/PowerToys/issues/6374

mahoekst commented 4 years ago

After a reboot the virtual camera just show a lot of flickering with no camera image. I saw this happening to another colleague as well. Is that being tracked somewhere?

igrblkv commented 4 years ago

Даже когда [VideoConference] отключено в Настройках при перезагрузке иконки Камеры и Микрофона продолжают появляться. Помогает зайти в настройки и вкл.-выкл.

cjmaxik commented 4 years ago

@igrblkv already known, #6396

EdgeOfControl commented 4 years ago

Turning off the microphone mutes all audio from the computer temporarily. Computer is a Surface Laptop 3 (i5/8/256) running Windows 10 2004 stable build 19041.450. This issue manifests in Blackboard Collaborate Ultra and in Zoom.

Daksh777 commented 4 years ago

Is it possible to change the default camera device to PowerToys one? Some websites do not offer an option to change the camera device and uses the OS' default camera device so is it possible to select a default camera device?

crutkas commented 4 years ago

Is it possible to change the default camera device to PowerToys one? Some websites do not offer an option to change the camera device and uses the OS' default camera device so is it possible to select a default camera device?

@Daksh777 can you give us a website so we can test? What browser are you running.

Daksh777 commented 4 years ago

@Daksh777 can you give us a website so we can test? What browser are you running.

@crutkas Sorry, I meant app. I am using an Android Emulator called MEmu which doesn't have an option to switch camera input. Can something be done to make PowerToys the default camera app?

andyrdean commented 4 years ago

I'm getting very unreliable operation on my Surface Laptop 3. Most of the time I get a flickering random camera output, but occasionally if I toggle cameras, I can get it to work properly. Looking closely when it's flickering the top few lines are correctly forwarding video, but it's as if some random bytes are then injected into the stream making it "out of sync" for the rest of the frame. When it is flickering if I mute the camera I correctly get a black output. On the occasions it does correctly forward the video, curiously when I mute I get a few lines of black, the rest of the frame is a fixed purple coloured gradient.

igrblkv commented 4 years ago

@igrblkv already known, #6396

Одно наблюдение: Ошибка присутствует только на ПК без микрофона и камеры. На планшете с имеющимися в наличии микрофоном и камерами всё прекрасно отключается и больше не появляется после перезагрузки.


Crutkas: added translation

One observation: The error is present only on a PC without a microphone and camera. On a tablet with an available microphone and cameras, everything turns off perfectly and no longer appears after a reboot.

yuyoyuppe commented 4 years ago

@igrblkv будет исправлено в следующем релизе :)

marcelkornblum commented 4 years ago

Are you logging microphones that are not muted/unmuted here? My Logitech HD Pro Webcam C920 mic is unaffected when I toggle the mute (the camera feed itself works, although I have issues using a virtual webcam)

yuyoyuppe commented 4 years ago

@marcelkornblum alright, we'll test it. btw, what are your issues with the virtual webcam?

marcelkornblum commented 4 years ago

The are a couple, though fairly minor.

Logitech uses video processing software to e.g. zoom, affect colour balance etc. (It's the software that comes bundled with the driver). The feed displayed by the power toys virtual camera hasn't got any of this processing in it.

Additionally, I have an app (ChromaCam) that adds a background to the actual webcam feed and registers as a webcam itself. When I use this as the source for power toys camera I just get a black feed.

yuyoyuppe commented 4 years ago

@marcelkornblum thanks for the feedback! I wonder if fixing the ChromaCam app issue could fix other similar known issues as well...

marcelkornblum commented 4 years ago

No problem - let me know if there's anything I can help with or test out for you, and thanks for the hard work!

jgrisham commented 4 years ago

The Audio/Video mute function is a great idea - thank you all for working on this!

... but regarding the default hotkey (the conflict that @crutkas mentioned above):

Perhaps a better default keybinding could be chosen, prior to release, that could be non-blocking with a major Microsoft product.

Two suggestions; neither seem to do anything by default on the most recent version of Windows 10 Enterprise, at least not in Edge or in Windows Explorer:

Notes: [1] While "Classic" OneNote / "OneNote 2016" was once slated for replacement, late last year it was reinstated as an active product alongside the lighter-featured "OneNote for Windows 10" UWP app. The original, non-UWP version, is now installed by default with O365/M365 installations.

enricogior commented 4 years ago

@jgrisham this is an experimental release, and the key is configurable in case someone is running the old OneNote.

jgrisham commented 4 years ago

@enricogior said:

this is an experimental release, and the key is configurable in case someone is running the old OneNote.

Fair. I brought this up as I saw mentioned in an article that feature this might be included in a Microsoft Store release of PowerToys later this year — it seems a minor change would be easier earlier in the pipeline before more users were committed. Even though it is configurable, it seems worthwhile to consider the initial default user experience.

You’re right, though, this is totally not a priority until leaving experimental status.

To clarify, in addition to the unrelated international keyboard concerns: it’s no longer the ‘old OneNote’, but now the version installed by default with all new Office / M365 installations and deployments (link above), after which the conflicting key binding is active system-wide, not just when OneNote is open.

filipepreve commented 4 years ago

Hi! Tried to disable video conference toggle, but it always starts as "on" on PC restart. It requires to enable it (with no effect), and disable it again, on every rebooting.

enricogior commented 4 years ago

@filipepreve that issue has been fixed, it will be available in the next VideoConferenceMute release.

marcelkornblum commented 4 years ago

I have another small one sorry ...

When I use the keyboard shortcut - e.g. Win+Shift+A to toggle mic mute, it doesn't catch the keypress even when the toggle works. I'm not sure the technical term but if I am in a text input field, a capital "A" character is sent through as well as the mic muting/unmuting, which feels like unexpected behaviour.

enricogior commented 4 years ago

@marcelkornblum thanks for reporting the issue, I added it in the first comment under the Shortcut section.

marinegeek23 commented 4 years ago

I looked through the list and it appears the issue I'm having is struck out, indicating fixed? Every time I reboot, PowerToys displays the Video Conference widget in the top right of my primary screen, even when disabled. I have to open PowerToys Settings and enable/re-disable to get it to disappear.

Microsoft PowerToys Settings UI Runner_FLY7QSoyeS

enricogior commented 4 years ago

@marinegeek23 this list all the known bugs in 0.22, those that are struck out are currently resolved and the fix will be available in the next release.

TheChilliPL commented 4 years ago

The overlay shows up when starting PowerToys with Video Conference disabled. Disappears if you turn it on and off again. image

enricogior commented 4 years ago

@TheChilliPL already fixed, it will be resolved in next release.

marinegeek23 commented 4 years ago

@marinegeek23 this list all the known bugs in 0.22, those that are struck out are currently resolved and the fix will be available in the next release.

Understood - I must have missed that designation somewhere. Thank you for letting me know!

It's only the first line up there. Sorry I didn't read from top to bottom :(

psycho2288 commented 4 years ago

esolved in next release.

similar issue here. where video conference just show up even if it's disabled in the console. Can you please specify which version this fix is included in?

thanks

enricogior commented 4 years ago

@psycho2288

Can you please specify which version this fix is included in?

There are no new releases yet for the VideoConferenceMute experiemental module.

CraigN commented 4 years ago

Installed and tested using Skype video settings dialog. The preview video flickers black and predominantly white frames only. Original webcam works just fine. Works great in Zoom and Google Meet. Only seems to be an issue in Skype. During capturing of a screen recording I managed to get it to work a few times but it was not consistent.

The screen recording below shows that it appears that part of the top of the frame is working. screen recording

Windows 10 Pro Insider Preview 2004 (20221.1000) Camera: HP HD Webcam (Driver SunplusIT 5.0.8.22) Skype version 8.53.0.77 Application version 14.53.77.0

enricogior commented 4 years ago

@CraigN thanks for reporting. The issue is known and under investigation.

Jeej commented 4 years ago

Hi,

Yesterday I tried the preview version of the PowerToys to test out the video conference mute tool. My understanding of it is that you quickly mute your webcam and / or microphone with keyboard short cut. This is something I really like because I have different calls in different Microsoft Teams environment, some I want camera, sometimes not. Also I mute my mic. when I am not talking so that no background will be send.

The camera part of PowerToys is working, I haven't had any problem with it. The microphone part I have troubles with. I don't know if I should create a new issue or write it down here, so now I will write it down here first.

In teams my audio / video settings are like this: image So I have a sony wh-1000xm3, in Teams it is set to my audio device and speaker and microphone is also set to the headset. It doesn't matter if I mute the microphone with PowerToys or unmute it, the microphone is always one. Am I missing some setting or should I do something else?

Also useful information: I have a Dell laptop with MaxxAudioPro, maybe that is creating troubles?

enricogior commented 4 years ago

@Jeej thanks for the feedback. It's a known issue and it should be fixed in the next release (24.0) that we are planning to release soon.

SeraphimaZykova commented 4 years ago

Camera overlay image text input is clean after closing and reopening settings, though the selected image is still used when the camera is muted.

ghost commented 4 years ago

I am getting the same issue as @CraigN (in v0.24) but it worked fine in v0.22

Alfacharlie1973 commented 4 years ago

I am using v.024. I am having the same flickering issues (primarily black color) that other users have reported. This only happens when using MS Teams. It works fine with Webex however. While flickering, if I press Wn + Z, the overlay image is shown perfectly.

I am using an HP laptop with Windows 10 1909.18363.1082. The issue happens whether I use the HP Laptop Camera or a Logitech c925e camera. The Logitech camera is attached directly to the laptop.

After switching back and forth between the two cameras from the PowerToys settings, the driver seems to crash and it no longer works (light on the camera indicating use no longer turns on, overlay does not work either). I tried to use the Camera app afterwards, I got the following error message "Can't start your camera. If you're sure the camera is connected and installed properly, try checking for updated drivers. If you need it, here's the error code: 0xA00F4241 (0xC00D36B2)"

ghost commented 4 years ago

I am also using an HP Laptop, @CraigN is using the HP HD Webcam. I think it is something to do with HP laptop cameras. But note that it had worked fine in v0.22

ghost commented 4 years ago

UPDATE: It is working in Zoom meetings as @CraigN mentioned. But I had that problem ☝️ when I was testing it out using the Camera app

Alfacharlie1973 commented 4 years ago

@alannt777, given that the cameras seem to work with Webex, Zoom and other tools, this seems a problem related to the Microsoft stack. There is 'something' those apps do not use that seems to be creating the issue.

ghost commented 4 years ago

@Alfacharlie1973 That makes sense.