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microsoft / SDCM

Surface Dev Center Manager tool to automate WHQL/Attestation submissions and Shipping Label creation for Microsoft Hardware Dev Center
MIT License
34 stars 17 forks source link

Create shipping label get error. #16

Closed hatasum closed 5 years ago

hatasum commented 5 years ago

We cannot create shipping label by API. Return error : readOnlyProduct, Not allowed to create the shipping labels on a read only product. But the product's permission is "Publisher", not "Read-only".

How to create shipping label which product's permission is "Publisher"? Thank you.

sfudally commented 5 years ago

For this one, please submit the issue to HDC via the feedback page since the issue is in the service: image

SillyKeith commented 5 years ago

Do not submit support issues via Feedback. Unfortunately that area is not being monitored. Instead, you should submit bugs/questions/issues via a Support Ticket https://docs.microsoft.com/en-us/windows-hardware/drivers/dashboard/hardware-dashboard-faq

How do I contact Partner Center Support? If you are having problems accessing the Dashboard or need Dashboard Support please open a support ticket here: https://developer.microsoft.com/windows/support. Select Contact us, Dashboard issue, and then Hardware submissions & signing (all OS version) from the dropdown.

hatasum commented 5 years ago

Thanks your reply. I apologize for the inconvenience.