Closed snijsure closed 2 years ago
Hi @snijsure , thank you for reaching out to us! This issue doesn't seem to be related to the SDK itself. Please reach out to our support team. They will respond quickly and sync with the backend team to check if there is any existing issue. Also, the status page says that there are some issues in Distribute, which might affect you.
I'm closing this issue but feel free to reopen if you have any questions related to the SDK.
Hi @snijsure, currently I'm facing the same issue. Has the App Center support team been able to resolve this?
Same here, any updates on this ?
Description
AppCenter doesn't prompt users if there is new release is available
Repro Steps
Please list the steps used to reproduce your issue.
Details
AppCenter.setLogLevel(Log.VERBOSE)
before your call toAppCenter.start(...)
and include the logs here:scrubbed.txt
Note: I have made sure AndroidManifest.xml contains
I have also made sure we do call
As the attached log shows following logs:
08-18 17:05:22.864 17961 18042 V AppCenterDistribute: Calling https://api.appcenter.ms/v0.1/public/sdk/apps/****************************XXXXXX/releases/latest?release_hash=XXXXXX 08-18 17:05:22.864 17961 18042 V AppCenterDistribute: Headers: {} 08-18 17:05:23.425 17961 18042 V AppCenter: HTTP response status=404 payload={"code":"not_found","message":"Error: No public releases found for appId: XXXXX"}
One thing to note is appId that is logged is different from appId I see in our vault.
The appId that appcenter logs is that obfuscated in some way or it should match what I see in our valut/build-config?
Anyway bottom-line is our users have stopped getting prompt to install updated APKs and users end up testing with older releases that causes substantial churn.
What other things I could try to diagnose this issue?