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Android Push Notifications #635

Closed hhasenauer closed 5 years ago

hhasenauer commented 5 years ago

What App Center service does this affect? PushNotifications for Android Cordova

Describe the bug Reinstalling the same android app multiple times results in push notifications "Bad Channel" errors. For development reasons, the app is installed multiple times on the same device and a new install id is generated each time. When a push notification is sent to this new install id I get this error: image Sometimes the problem seems to resolve itself, but now I am stuck and cannot get it to work at all anymore (even after numerous re-installs)

To Reproduce Steps to reproduce the behavior:

  1. Re-install the android app or clear app data from the device
  2. Retrieve new install id from the device
  3. Send a push notification via app center to the new install id

Expected behavior The push notification is sent to the device.

Smartphone (please complete the following information):

jwargo commented 5 years ago

@hhasenauer have you worked with our support team on this to validate that it's actually a bug? I'm checking to see what this error means.

jwargo commented 5 years ago

@hhasenauer I checked with engineering and this error could be a number of issues including invalid app initialization, please reach out to our support team and they'll help you through it. If it turns out it is a bug, we'll track it and manage it on the backend.

App Center support is provided directly from within the App Center portal. Any time you need help, just click the blue chat button in the lower-right corner of any page and our dedicated support team will respond. For additional information, see the App Center Help Center.

no-response[bot] commented 5 years ago

This issue has been automatically closed because there has been no response to our request for more information within 7 days. If you still need any assistance please reopen the issue or submit a new one.