microsoft / azure-boards-estimate

MIT License
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Estimate extension sticks on "Connecting to server..." #218

Closed Cristiana63 closed 1 year ago

Cristiana63 commented 1 year ago

I cannot open old sessions o new cerated ones, neither on prem nor in Azure Cloud: the extension stays on a spinning circle with the message "Connecting to server..."

my colleagues experience the same issue

this is the version of Estimate image

AminTi commented 1 year ago

Thanks for reporting, can you describe your environment? Can you see any error in the console or network log in the browser (using F12, debug tools)?

Cristiana63 commented 1 year ago

Hi AminTi, thank you for reaching out. We use the following environments:

About Azure DevOps Server Version Dev18.M170.6

About Azure DevOps Service Version Dev19.M216.1 (AzureDevOps_M216_20230206.3)

Hodgie commented 1 year ago

My organization is experiencing the same issue. When creating a session explicitly, we remain stuck at the Connecting to server status or are prompted to select a work item on the left with no items available. When trying to Estimate a selected list of work items, we are presented with a blank screen. We are using the cloud Azure DevOps with the latest version of the extension installed. image

AminTi commented 1 year ago

Hi, do you still have the same issue?

Hodgie commented 1 year ago

It appears to be working now. Thank you.

brad

On Sat, Mar 4, 2023 at 4:57 PM AminTi @.***> wrote:

Hi, do you still have the same issue?

— Reply to this email directly, view it on GitHub https://github.com/microsoft/azure-boards-estimate/issues/218#issuecomment-1454927571, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAFSIDRWLKGAKV2QS4KILHTW2PJGJANCNFSM6AAAAAAU3UEYIU . You are receiving this because you commented.Message ID: @.***>

Cristiana63 commented 1 year ago

sorry, still not working for me: do I need to update something?

mariejennifer2016 commented 1 year ago

We are experiencing the same intermittent issue across our Azure DevOps org. We have been getting 3-5 complaints/week for the past 3 weeks.

We have been updating as new versions become available and are currently on version 2.3.83, last updated Mar 4, 2023 at 4:56 PM MST

Svashly commented 4 months ago

We have same issue on azure > Boards > Estimate First you see Loading work items.. then you see Connecting to server..

image