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microsoft / azure-boards-estimate

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Unable to open created sessions #35

Closed Abe-Froman closed 3 years ago

Abe-Froman commented 3 years ago

I think this first started 2 or 3 sprints (4 or 6 weeks) ago and persisted during today's planning...

After creating a session (query based in case it matters) and trying to open it, we're seeing a perpetual "Connecting to server" message while several API calls have failed with 404 errors:

And finally, the following call fails with ERR_NAME_NOT_RESOLVED

I'm afraid I probably don't have the means to setup a repro but am happy to connect with anyone on the development team through Teams or email.

hangy commented 3 years ago

And finally, the following call fails with ERR_NAME_NOT_RESOLVED

* [https://estimate-backend.azurewebsites.net//estimate/negotiate?sessionId={sessionId}&tfId={some-guid}](https://estimate-backend.azurewebsites.net//estimate/negotiate?sessionId=%7BsessionId%7D&tfId=%7Bsome-guid%7D)

You may need to update the extension. Since a few weeks ago, it uses a different backend, because the old one had been shut down. https://github.com/microsoft/azure-boards-estimate/blob/f003afbcdef5f25242743b95d9296854d47cc656/src/services/channels/signalr.ts#L9

Abe-Froman commented 3 years ago

We are using the latest version already, I think these are updated automatically:

Installed version: image

Extension on Marketplace:

image

Abe-Froman commented 3 years ago

Aaaand as soon as I posted that I realized we probably have the wrong version installed.

I'll see if I can get the admins to install the DevLabs version (2.3.1). I'm not even sure how we got the wrong one installed.

hangy commented 3 years ago

I'll see if I can get the admins to install the DevLabs version (2.3.1). I'm not even sure how we got the wrong one installed.

image

To me, that looks like an internal preview version. 🙂