microsoft / azure-container-apps

Roadmap and issues for Azure Container Apps
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Revisions Keep Disappearing #1196

Open groogiam opened 2 weeks ago

groogiam commented 2 weeks ago

Please provide us with the following information:

This issue is a: (mark with an x)

Issue description

There appears to be a pretty severe bug in the container apps where revisions disappear bringing the app down. In the portal under Overview -> Properties it displays a deployed revision. However when I go to the Application -> Revisions nothing shows in the list. Clicking create new revision results in the page hanging while trying to load the Based on Revision dropdown. The app starts up but then a couple hours later just dies with service unavailable.

Steps to reproduce

  1. Deploy a container app via bicep script.
  2. Open deployed app in azure portal and go to Application -> Revisions and Replicas

Expected behavior [What you expected to happen.]

Revisions information should be visible in the portal. Application should stay deployed. I should be able to create a new revision from an existing.

Actual behavior [What actually happened.]

Entire portal appears to be hung. No revisions are shown. Container information also appears to be blank.

Screenshots
If applicable, add screenshots to help explain your problem.

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Additional context

Ex. Did this issue occur in the CLI or the Portal?

Appears to be a portal issue but the container app will not restart if it scales to 0.

groogiam commented 2 weeks ago

I am frequently getting errors like this in the portal when loading various blades.

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anthonychu commented 2 weeks ago

@groogiam Can you please open a support ticket so we can investigate these problems you're seeing?

groogiam commented 2 weeks ago

@anthonychu I have opened a support ticket. The support team has not been very responsive even though this is a Severity A issue. If there is anything you can do to perhaps bump up the priority it would be much appreciated.

I have some additional details. I deployed an identical container app to the same environment using bicep and the same issue seems to manifest. I deleted the newly deployed container app and then deployed to a brand new container app environment and everything seems to work. This leads me to believe something broken in the container app environment.

Thanks.

anthonychu commented 2 weeks ago

@groogiam Can you please email the support ticket number, as well as the ids of the broken app and environment, to acasupport @ microsoft.com? I’ll see what we can do to escalate it. Thanks.

groogiam commented 2 weeks ago

@anthonychu Just sent the email. Thanks for your help.