Failed to create pull request

[Michael2109]

Failed to Create Pull Request: Authenticating to the server for Git repository '$URL' was not successful. Provide valid credentials and try again.

When creating a pull request a window will appear (I'm assuming to type in the credentials) but it closes before displaying anything. After this an Authorization Exception is shown in the Event Log.

AuthorizationException: getAuthenticationInfoAsync failed: Failed to get authenticated jaxrs client.

We are using a proxy so this may be the cause of this issue.

[yacaovsnc]

Hi @Michael2109, does your proxy server require authentication?

What is your java version and OS? I want to figure out why the browser auto closes, sounds like it crashed.

If this is a proxy issue, you may take a look at #43, I believe the proxy setting will be propagated to the browser window (which is the one that auto-closed). If your proxy requires authentication, we may need to setup device flow for it to work.

[Michael2109]

Using Java 1.8.0_111 and Windows 7.

The proxy requires authentication. I've added the proxy settings in "Appearance & Behavior -> System Settings -> HTTP Proxy" and checked the connection but the issue still occurs.

I was thinking that if the browser tried opening without using the proxy authentication it possibly could cause it to break down.

I did see #43 but was a bit unsure as to why it was closed seeming as this issue didn't appear solved from the comments.

Let me know if you need any more information.

[yacaovsnc]

The underlying browser window doesn't support authenticated proxy due to #18.

To fallback to device flow, you can add this -DuserAgentProvider=none to your idea.exe.vmoptions (or idea64.exe.vmoptions, I modified both) file:

Restart IntelliJ you should be prompted with a dialog box instead of the browser:

Please click on the "https://aka.ms/devicelogin" link, and copy/paste the code in there. After you login via browser, click on "Continue" and you should be logged in.

This will bypass the proxy issue on the browser.

[Michael2109]

I've added the line to both the 32bit and 64bit versions and restarted twice now. The dialog box doesn't seem to appear and instead it opens with the original browser.

-Xms128m
-Xmx750m
-XX:MaxPermSize=350m
-XX:ReservedCodeCacheSize=240m
-XX:+UseConcMarkSweepGC
-XX:SoftRefLRUPolicyMSPerMB=50
-DuserAgentProvider=none
-ea
-Dsun.io.useCanonCaches=false
-Djava.net.preferIPv4Stack=true
-XX:+HeapDumpOnOutOfMemoryError
-XX:-OmitStackTraceInFastThrow
-Dawt.useSystemAAFontSettings=lcd

[yacaovsnc]

Hmmm, this is odd. How about if you create a custom VM Options file and add the setting there?

Please restart IntelliJ afterwards again.

[Michael2109]

This option is grayed out as we use a version of IntelliJ that has been changed by the company we are working with sorry. Are there any other methods of getting around this?

[yacaovsnc]

Ah, unfortunately currently the behavior can only be altered by properties. If your intelliJ instance is shielded from altering properties, we can't launch this device flow.

I will have to discuss internally on how to proceed at this point. It appears we must find an alternative to expose this setting.

[Michael2109]

Okay thanks for your help!

[yacaovsnc]

The latest 1.116.1 plugin should search for a setting file in addition to the vmoptions file. On Windows system, it searches for the file at: %LOCALAPPDATA%\Microsoft\VstsAuthLib4J\settings.properties

On my system: 2017-04-11 14:54:19,958 [ 87002] INFO - oft.alm.helpers.SettingsHelper - Searching for C:\Users\yacao\AppData\Local\Microsoft\VstsAuthLib4J\settings.properties

The content of this file is just: userAgentProvider=none

[leantk]

Closing since there has been no follow-up. Please reopen if the issue still persists.

Thanks, -Leah