I have set up the Service Now integration to run in a YAML pipeline where I update the change request upon completion of the stage. The change request is created by the ServiceNow Change management check on the environment. It works fine in the case that all the jobs in the stage run successfully.
But if I need to re-run failed jobs in the stage, it seems that it loses the stage id, and creates a new service now change instead of updating the existing one.
In the logs, I can observe that the GET request fired to get the change request number differs between the attempts.
First attempt:
GET https://<redacted>.service-now.com//api/now/table/change_request?sysparm_query=x_mioms_azpipeline_stage_id=c2f23cc9-b49b-5971-bdfa-5e6430153f6c^x_mioms_azpipeline_build_id=135294^x_mioms_azpipeline_stage_attempt=1&sysparm_fields=number,correlation_id
Response Code: OK
Response: {
"result": [
{
"number": "CHG0033296",
"correlation_id": "97670cb0-aae1-491b-89d7-431693f3ab7e"
}
]
}
Then, on a later attempt:
GET https://<redacted>.service-now.com//api/now/table/change_request?sysparm_query=x_mioms_azpipeline_stage_id=9039092a-9198-5115-026a-7747c2953b49^x_mioms_azpipeline_build_id=135294^x_mioms_azpipeline_stage_attempt=3&sysparm_fields=number,correlation_id
Response Code: OK
Response: {
"result": [
{
"number": "CHG0033298",
"correlation_id": "f68627fc-fd2e-4cdb-9772-cc31fc74843a"
}
]
}
Observe that:
x_mioms_azpipeline_stage_id: the value is changed
x_mioms_azpipeline_stage_attempt: the value is changed from 1 to 3
x_mioms_azpipeline_build_id: the value is unchanged
the returned number value differs between the attempts.
I would expect the x_mioms_azpipeline_stage_id value to stay the same. What could be the cause of this?
Version information:
Update change request in ServiceNow task version: 2.183.0
I have set up the Service Now integration to run in a YAML pipeline where I update the change request upon completion of the stage. The change request is created by the ServiceNow Change management check on the environment. It works fine in the case that all the jobs in the stage run successfully.
But if I need to re-run failed jobs in the stage, it seems that it loses the stage id, and creates a new service now change instead of updating the existing one.
In the logs, I can observe that the GET request fired to get the change request number differs between the attempts.
First attempt:
Then, on a later attempt:
Observe that:
x_mioms_azpipeline_stage_id: the value is changedx_mioms_azpipeline_stage_attempt: the value is changed from 1 to 3x_mioms_azpipeline_build_id: the value is unchangednumbervalue differs between the attempts.I would expect the
x_mioms_azpipeline_stage_idvalue to stay the same. What could be the cause of this?Version information:
Update change request in ServiceNowtask version: 2.183.0